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January, 9, 2012
Hello,
Just wanted to say “Thank you” for providing a wonderful trip full of fond memories.
We enjoyed our 4 day excursion to New York city very much. In addition, I would like
to mention our appreciation for Pam Cook and to Ken our driver for taking such good
care of us. Together they created a fun filled “family” atmosphere. I look forward
to taking additional vacation packages with your company in the future.
Thank you for providing this service.
Kim and Rob Fennema
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January, 7, 2012
Hi There,
This is a testimonial for the New York City trip from December 29-January 1, with Pam
and Ken.
This trip was amazing, from start to finish. Our tour director Pam was excellent! She was
very knowledgeable, patient, fun and organized. She always made sure everyone on the
bus was well taken care of, offered lots of advice and much needed direction for our free
time. She played great games on the bus to keep everyone entertained and told funny
stories and jokes. Since we spent New Years in NYC, Pam offered to make reservations
to a restaurant close to the hotel for anyone who wanted to join. This was a very nice
gesture and we had a great time getting to know people on the bus. She went above
and beyond and did an amazing job. Our driver Ken was also incredible! He is a talented
driver navigating the streets of Manhattan. He was very patient and kind. He remained
calm and safe throughout the drive. Overall, both Pam and Ken were awesome! We
have only positive things to say about them, the company, and the trip. In addition, our
tour guide Eugene (guide around Manhattan) was also great! He was very enthusiastic
and had a wealth of knowledge to share! The perfect way to see Manhattan. Thank you
very much for such an amazing trip to ring in 2012!
Amanda and Marissa Lupo
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January, 3, 2012
Hi,
We had a wonderful vacation. Natasha is a great host. She is friendly, knowledgeable and
accommodating to all. I would definitely recommend Comfort Tours to my friends and
will consider one of your other destinations in the future.
Regards,
Jennifer
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January, 3, 2012
We had a great time on our New York city trip this past New Year's. Ken, the bus driver,
and Pam, the tour guide, were warm and professional and did a miraculous job of not
only getting us where we needed to go but also getting us there on time and in a good
mood. We will definitely consider another bus tour with Comfort Tours Canada,
especially if Ken and Pam are our trusty leaders.
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January, 3, 2012
We had a wonderful time in New York City with our tour guide Pam Cook and driver Ken.
As always, Pam has exceeded our expectations as a tour guide and made us feel
extremely welcome and comfortable. She is very knowledgeable about NYC and
ensured that we were well informed. Ken has an incredible knack for navigating
his way around what must be the busiest city during New Years. We are already
planning a trip to Boston, and hope that both Pam and Ken will be available
for that trip. Many thanks and a Happy New Year.
Sincerely,
Christine Lei
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January, 3, 2012
We thoroughly enjoyed the bus tour to NYC. Pam Cook, our energetic guide and tour
directeur surpassed all previous guides that we have had in the past with other bus
trips. She made sure we were informed about all details of this adventure. We couldn't
get over the fact that she even took the time to arrange taxis at the drop off places
when we returned to Toronto. Together with the bus driver Ken they made
an excellent team. We marvelled at Ken's expert driving in NYC.
We enjoyed this adventure so much with Comfort Tours that we are looking forward
to a Chicago adventure in the future; HOPEFULLY with PAM and KEN.
We are glad that we had procrastinated about visiting NYC so that we were able
to travel with you!
Lloyd and Sylvia Grose
Uxbridge, ON
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January, 3, 2012
Very pleased with all aspects of the trip. Pam Cook is an amazing tour guide and the
driver Ken was very helpful also. Would recommend the trip to friends. A Plus.
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January, 3, 2012
I am so happy that we joined your Bus Tour for the New York City experience!
My daughter and I enjoyed Natasha’s wealth of knowledge of the city and appreciated
Harvey’s insight as well. John, our bus driver, brought added information and assured
that we were safe and accounted for. We would not have had the same experience
touring the city on our own.
I have already started recommending the tour to my friends.
If your company is not already on Facebook (I could not find Comfort Tours Canada)
I would advise that you do join. I will certainly ‘like’ your page which will give my
friends easier access to your information (I lucked out using google search..but I know
that not all of my friends are as savvy on a computer, or trusting of what they find
on the internet…but they will trust recommendations through Facebook!).
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January, 3, 2012
Hello,
We recently returned from the New Years eve NYC trip. It was wonderful!!
I just wanted to send some praise about Natasha. I have traveled 4 times
with Comfort, 3 to NYC and one to Chicago. Personally I'd be happy to go
with any of your guides again, but thrilled to go with Natasha. I loved her
vast knowledge, sense of humour, style, grace, intelligence. Everything
about her was class. She does your company proud! I found her so
interesting and informative. I loved her stories. Also, she kept reminding
us to enjoy and not worry about anything as we were on holiday. In her
short time in Canada she knows so much. She makes me proud of our country
with her knowledge and love of Canada and of course of every place we went
on tour. She is a truly beautiful person. Even her ability to remember
everyone's names so early was amazing :).
Also....what a safe feeling driving with John was. His navigation along the
way and in New York City left us feeling we were in great hands.
Also I've mentioned in past about a hotel right in NYC. I'd be so on board
if there was such a possibility for this...even one or 2 times a year..or
one bus out of three. I'd pay extra gladly...provided it was not more than
flying. I flew in September and we had the most amazing place. It was
called The Jewel Facing Rockefeller Center. Just a thought for future. I'd
be happy to leave in the middle of the night even also...to arrive earlier
and enjoy more of the city.
Thank you again Comfort!
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December, 20,2011
My group had a great time on the tour...Sue our Guide was amazing...she kept us well
informed and was sincerely helpful (made sure we did not get lost, provided us with all
kinds of info, tips, etc. etc. We felt Sue went above and beyond her call of duty (felt
very comfortable). Eugene, our guide in NYC was equally creative and knowledgable
in that Eugene guided Chris throughout the day so we got every inch of our tour covered.
I believe it helped that Chris was experienced in driving in NYC so he tended to be
a little aggressive which may have worried other passengers but it did not bother me
at all. I cannot believe how patient and calm he remained. However, one strange
thing is that Chris did not have GPS so he had to rely on Sue for directions from time
to time. That is why I feel Sue went beyond her call of duty. In any case Sue and
Chris got us to our stations safe and sound (even in the terrible weather and traffic
on our way down).
It might be useful to make sure your driver has a GPS provided.
That would be my only comment.
Thank you...will remember it for a long time! Cheers, Jill Hodgson et al.
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December, 20,2011
Sir or Madam:
On Dec.15-18 I was on a bus tour with guide Sue Strickler and driver Chris to New York
City. I am not on facebook, so I will give my comments this way.
The trip was very enjoyable. The bus was kept clean, with garbage collected frequently
from the passengers, and a large garbage bag handy in the bus. I felt very safe with
Chris's driving. Sue gave us much useful information.
The city guide, Eugene (?spelling), was a delightful tour guide.
The hotel in New Brunswick, N.J.,was handy to the train terminal, and the service
exceptional by the hotel staff.
All in all, a very good trip!
Merry Christmas.
Riitta Rossi, Thunder Bay, ON
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December, 19,2011
Hello,
This was the first time I have used a tour bus. A group of us got together and searched
the net for this trip. Your company delivered what we were looking for and than some.
The trip was great from beginning to the end. Sue, our guide did more than a great
job she went beyond it, she made the experience even better and provided us with
a wealth of information. The guide used in New York City was amazing and he should
be used all the time. Hotel accommodations and sight seeing were just what we were
looking for in our trip. Without a doubt this will be the beginning of more trips with
your company.
Sincerely,
Nadia
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December, 17,2011
Hi
My Daughter & I just returned from the Dec 8 -11, NYC tour with Comfort travel, What
a fabulous City. I have to give the highest marks to our hostess Elaine who made every
effort to keep us informed & comfortable from the moment we stepped on the bus to
the end of the journey & John our driver, who has nerves of steel driving through
Manhattan. Also our NYC guide Harvey, who was both informing & entertaining, made
you feel you knew NYC. I would recommend this trip to anyone, the excitement of
seeing, Ground zero, Lady Liberty, Ellis Island, the ferry. Seeing NY from the top of
the Empire State & Top of the rock was breathtaking the Rockettes, great memories.
Once again Thank you to Elaine & John true professionals.
Regards Cecilia & Amanda Hamilton
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December, 13, 2011
Our tour to New York City on December 8th > 11th, 2011 was wonderful! This was
our very first Bus tour. Our hostess "Eliane" was outstanding, well informed and well
organized. Our bus driver "John" should also be recognized and complimented for
his excellent performance driving to and around New York city. There is so much to
see and do in New York and with only two days, we felt rushed and very tired at the
end of the day. Starting at 6am and returning to our hotel around 9pm or later.
It was a great experience and we thank Comfort Tours for their services.
Allan & Sheila Lundrigan
Hamilton, Ontario
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December, 13, 2011
Hi -
We just got back from a wonderful trip to New York City - it was a blast!
Our Tour Guide, Eliane and our Driver, John were second to none! We have gone on
bus trips in Europe, Asia, and closer to home, and Comfort Tours are the best!
It is hard to believe that we saw so much in such a short time, but thanks to the expertise
of both Eliane and John, we did it and in comfort! Hardy, the New York guide, was
wonderful as well. The bus was comfortable and had a washroom if necessary, but our
well-timed stops meant we didn't need to use it often. Eliane kept us informed and
entertained while on the bus, and we had lots of free time as well to shop or do
sightseeing. We went to the opera and a play and were able to find our way back to
the hotel using subways and the train. While we arrived home sleep-deprived, we
thoroughly enjoyed every New York minute!
We'll certainly recommend Comfort Tours to all our friends and hope to be
repeat customers!
John & Fairlie Poole
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December, 13, 2011
On behalf of myself and my friend Lynn Pereira , we had a fabulous time. The planning
of time each day was excellent. Eliane gets a 10 out of 10 for being our host.
John's driving skill and temperment were commendable. I would of lost my cool
many many times.
Truly enjoyed the experience and would be interested in a tour to Boston if you
have one in the future.
Merry Christmas
bettyo
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December, 13, 2011
Just returned from the trip to New York. It was wonderful and much of the credit must go
to Eliane our tour guide and John the bus driver. The planning from start to finish was
excellently detailed. Eliane was well informed and, although it was a full bus load, she
interacted with everyone on a personal level. Accommodation at the Hyatt was excellent
with professional, friendly staff. We visited all the landmarks including Central Park,
Ground Zero and Liberty/ Ellis Island. We had ample free time for shopping, theatre etc.
Both Eliane and John seemed dedicated to the comfort and enjoyment of the passengers
and succeeded in that regard. Despite the madness of New York traffic, John maneuvered
his way with expertise and his timing was impeccable. I would certainly recommend
Comfort Tours.
Liz and Anne
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December, 13, 2011
Nice to see that your company would like feedback.
Our recent trip to NYC was great.
We had a slow start with the bus getting to us in the Grimsby pick up location. With that
happening, we were thinking, “oh if this is how the weekend is going to be, we’re in for a trip
we didn’t want”. After a bit of time, it began to look ok, our host Eliane was very energetic,
and the driver John quite competent as a driver.
We thoroughly enjoyed the whole trip. I told my wife Deborah for a couple years now that
I’d like to do a job similar to Eliane’s but after watching her perform, I don’t think I could,
she certainly has raised the bar for a “host’s job”.
Being our first bus tour, I hope the future ones will be as enjoyable.
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December, 12, 2011
Hi there ,
My Sister and I just returned from your NYC bus trip and we had a great time .
We'd certainly recommend the trip to others.
The tour guide , Eliane is very good at what she does and is also
very accommodating. She was a pleasure to be with .
Also , John the bus driver did a great job in getting us there safe and sound
and navigating his way around NYC, which is not an easy feat. He is very pleasant man.
You should be proud to have both of them representing your company .
Regards ,
Pat Shacklady and Lynn Maier
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November, 27, 2011
Hi;
The trip to New York was great. Both driver and hostess or tour guide were also great.
Very nice people. Took nice pictures but did not put them in the system yet. Will next time.
About other trips such as Chicago, Boston, Quebec just let me know when they are available.
Thanks
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November, 26, 2011
Thank you for the opportunity to provide feedback. I thoroughly enjoyed myself on the
NYC tour. The tour was extremely well organized. Everything about it, especially Susan
the Tour Guide was very very good. The hotel was great - the buffet breakfast, the service,
everything about it. Even the people on the tour bus were super!! I will definitely
recommend this tour to my family and friends and will likely join up for another trip
in the spring. Thank you very much. Well done!!
Laurie Moore
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November, 24, 2011
Good morning,
I thoroughly enjoyed my NYC trip. Both Sue and John were professional, knowledgeable
and entertaining. I also recommend the Washington trip I took with Pam and Wayne in
September. I am planning on Chicago and Boston for 2012.
Thank you for making travelling so easy and worry free.
Natalie
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November, 22, 2011
Good morning
I thoroughly enjoyed my recent trip to New York city with Comfort Travel. The tours both
days in the city touched on many aspects of the island of Manhattan so that one could go
back on free time and explore further. The tour host Sue called me two days ahead of
time with information about the pick up point which was very much appreciated and also
arranged a taxi on my return which was helpful. She eased our way into the hustle and
bustle that is New York city and was very helpful with tips and suggestions. We had movies
and interesting documentaries on the city itself which were both fun and informative and
John our bus driver was marvellous.
I have already started recommending Comfort Travel to my friends.
Judy Jamieson
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November, 16, 2011
Hello
Enjoyed the trip to Chicago.
Natasha was superb !
Her knowledge and her presentation are fantastic.
Chicago is so clean and the architecture is magnificent.
Love the green space.
Greg was a very safe driver and put us all at ease.
Have traveled to New York last fall with comfort travel.
Pam also was very knowledgeable and went the extra for every one.
The four of us in my group would like to go to Boston next fall.
We hope there is enough interest and either or would be the guide.
Thanks again for a great time.
Mary W
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November, 8, 2011
Dear Sir/Madam,
This is a feed-back on a coach trip that my wife (Sonia) and myself (Naim) made to New York
during the period 27th Oct to 30th Oct,2011.It was fantastic! The planning and execution
were very efficient. We never had a boring moment even in the bus when the journey was
longand the weather wasn't the best. The hotel was excellent and the breakfast was 5-star..
I must say that the work done by Pam and the bus driver (Ken) surpassed our expectations.
Pam was unbelievable with her caring and concerns for our comfort,safety and spending.
She definitely have a passion and a flair for this type of job. The New York tour guide
(Hardy) I scored 10 on a scale of 1 - 10, where 10 is excellent and most knowledgeable.
I will never hestitate to recommend your tours to anyone. Indeed we are looking forward
to another coach tour with you in the future.
Thank You
Naim & Sonia Hafeez
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November, 7, 2011
Hello to all,
I have recently taken a trip with your company to New York. The trip was a pleasant and
very informative for myself and my companion.
Our guide Pam Cook and bus driver Ken were very enjoyable and got us there and
back safely. The trip had excitement with a snow storm and rain. This was on Oct.27-30,
image snow in October.
I am sure that I will be booking again in the future.
thanks
Sherri Haugh
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November, 1, 2011
Greetings
We just returned from taking the trip to New York City and wanted to let you know
what a fabulous time we had. Ken is a wonderful driver and all the nasty weather we
experienced didn't faze him one bit. Pam is an excellent tour guide and host and
was well organized and kept things fun and running smoothly. We both hope to go
on another trip soon with Comfort travel. Thanks so much Pam and Ken!
Sincerely,
Joan Hamilton and Margaret Brackenridge
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October, 31, 2011
Good Morning:
I just wanted to let you know that my sister (Evelyn Ross) and I very much enjoyed our
weekend in New York City. Your employees Pam and Ken went beyond the "call of duty".
Ken is an amazing driver and we went through extremely
bad weather conditions between fog, rain and hail on the way down and wind, snow,
sleet on Saturday.Pam was absolutely fantastic. She has a great sense of humour and
kept things pleasant and fun...despite the weather!
Throughout the entire process both Ken and Pam were very professional and accommodating.
Pam was very well organized and we were well looked after!
We look forward to our next trip in the Spring (likely Washington) and certainly hope that
Ken and Pam will be there.
Please express our thanks to Pam and Ken once again!
Sincerely,
Elizabeth Reid
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October, 24, 2011
Hello,
In response to your email please find below my feedback.
We have taken 2 tours with Comfort Travel: 4-day tour to New York and 3-day
tour Montreal-Quebec-Ottawa.
1. New York Tour:
The tour was brilliantly organised and we really enjoyed it. The tour guide
Eliane and driver Ken were both highly professional and thanks to them we
loved every minute of the tour. The tour is well structured, the stops are
cleverly planned. In addition to the bus tour of Manhattan there are many
stops with the guided tour on foot and you are given plenty of time to explore
the city on your own in the afternoon. The hotel in New Brunswick was OK,
included breakfast was certainly an advantage. Eliane is very knowledgeable
and friendly. She has not only told us about and pointed out interesting sites
and historical facts but was also excellent in regards to "housekeeping" issues.
Everything down to the last detail was carefully explained and thanks to that
we never had anyone late or lost, we all knew exactly how much time we had
to explore any particular site, people who wanted to stay in town late and
come back to the hotel on their own were given maps and detailed instructions.
Ken, our driver, did a magnificent job driving through crazy Manhattan traffic
and miraculously bringing us everywhere on time. He also made sure that by
the time the group was ready to board the bus the airconditioning was on.
Overall the tour was great. Thanks a lot to Eliane and Ken.
2. Montreal Quebec Ottawa
We took this tour a week after we took a tour to New York. The tour was with
guide Rena and driver Brian. The tour structure was a little disappointing.
Although we stayed in Montreal (good hotel but included breakfast would
have been an advantage) we hardly saw this city. Apart from a quick bus tour
with just 2 short stops we did not see much of Montreal. The bus can't go
through the old city (streets are too narrow) and thus you are mainly shown
the McGill University, stadium and sites related to Montreal Expo 1967 (all
from the bus). It was a pity to pass magnificent churches and old buildings
on full speed while listening to the endless stories about mishaps with the
constuction of the olympic stadium. Despite being very tired in the evening
we walked down to the old city and at least could see the beautiful
european-looking streets bustling with night life: shops were open, street
performers all out there, cafes and restaurants full of people.
Trip to Quebec-City was better. We mostly had a tour on foot with a good
local guide and after that were given 3 hours to explore Quebec-city on
our own. Fantastic place. In beautiful Ottawa we had both bus and on-foot
tours although we did not have any time to explore on our own. We were
only given 1 hour and that included lunch. A boat trip to 1000 islands was
very good. Although the visited cities were beautiful this tour overall was
not as good as the one to New-York. The trip was not as well organsed
and one extra day to see Montreal would be beneficial. At the small
sightseeing stops Rena did not specify by what time we should be back on
the bus and thus people took their time and we were behind the schedule.
Brian (the driver) prefered to turn on the airconditioner only after everyone
was back on the bus which was uncomfortable.
In short, the trip would have been excellent if we could see more of old
Montreal and have it a bit better organised.
Kind regards,
Anna
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October, 14, 2011
My daughter and I have just returned from New York City tour with Comfort Tours and
a fantastic tour guide Eliane Delettre.
We have been on tours with different companies ie Globus to England, Ireland,
Scotland and Senior Tours to Cape Cod.
I can say without exception that Eliane has been the best guide, hostess and caretaker
of all. She is extremely knowledgeable, entertaining and very caring of all of us in her
"custody" for the few days. Coupled with Greg, the bus driver's skill and patience they
made a fantastic host and hostess. I sincerely hope that you recongnize them as
extremely valuable assets to your company.
Sharon Morningstar
Barrie, Ontario
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October, 14, 2011
This was the first bus tour we have taken and we thoroughly enjoyed it. New York was
certainly a busy, noisy, crowded place, but we were glad to see a lot of the sites, even
if it was for just a short time. We now know what we would like to visit again if we return
to Manhatten. We still can't figure out how John could manover that bus all over the city!!!
Remarkable job the entire trip. Carol looked after everyone as if she was, as she put it,
a "mother hen". She has quite the tales to tell of her years of experience in the travel
industry. I commend her for such a difficult task of keeping a bus load of people
comfortable, on time, organized, the list goes on and on. I think the only drawback
was travelling on the long week-end. The border was way too long of a wait which
of course no one can control.
We will certainly consider another bus trip with your company in the future and
recommend your tours to our friends.
All in all a great trip,
Regards,
Ron & Winona Kearn
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October, 13, 2011
I would just like to say how much we enjoyed our comfort tours trip to Washington.Our
tour guide, Eliane, was extremely helpful,friendly and accomodating. Our driver,Wayne,
transported us in a very safe and confident manner.I would,and have,recommend the
comfort tours to anyone.On our recent excursion, we were blessed with beautiful weather
which was the icing on the cake. We are already looking forward to our next trip,which we
hope to be Boston.During one of our conversations with Wayne,we expressed our interest
in Boston. He encouraged us to express our interest to you as apparently the company is
considering dropping the tour due to lack of interest.So, interest duly expressed! From
our standpoint we would probably be looking at Thanksgiving 2012. We will be checking
the web site frequently. Once again,thank you for making our trip so memorable
Richard and Pat Ford
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October, 14, 2011
Our trip to Chicago was great. Chicago itself is a beautiful city. Natasha, our guide, was
incredibly well organized and looked after myriad little details and Gregg, our driver, was
an absolute genius behind the wheel. He could thread his way thru small neighbourhood
streets, horrid traffic jams and also found his way to where he was going in spite of the
fact that there were about a million extra people in Chicago because of the marathon,
with road closures every time he turned around. My husband and I had gone to Chicago
to watch the marathon and Natasha managed to organize a bus pick up place for us as
well as for another couple who had dinner with friends.
Unfortunately, the one big problem was the bus - it was very difficult to get comfortable -
the seats just did not have enough wiggle room, although we did stop regularly to stretch, etc.
Thank you for a good experience.
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October, 13, 2011
I just wanted to jot a note regarding our fabulous weekend in Chicago! We were guided
expertly for 4 days by Natasha. She's funny and informative & we shared her love of
Chicago. The side trip to the Ford Museum was great and we wished we could have
stayed longer. Greg was an expert a getting through the traffic & a real gentleman.
He made the trip very enjoyable. It was our 2nd time travelling with Comfort tours
and we were with Natasha & Greg in New York but we loved Chicago best for the tours
and the friendliness of the locals. The back of the bus people were lively and fun
telling jokes and laughs together. Lastly the Hyatt hotel was comfortable and near to
shopping & restaurants. Thanks Natasha & Greg for another wonderful time & Elaine
& I would love to go with you to Boston in 2012.
Annette Burroughs
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October, 13, 2011
We had a wonderful time in Chicago. The hotel was great with the most amazing buffet
breakfast. We will definitely be going to Chicago again, hopefully for a longer time as there
is so much to see and do it cannot possibly be done in four days. The bus driver was great
and the guide, Natasha was a delight with incredible knowledge,wit and charm. There
was never a dull moment. We are hoping to go on a New York triip next year and would
not consider going with any other tour company. We have been on many bus tours and
yours was undoubtably, by far, the best. Thanks for more than meeting our expectations.
Sincerely, Mike and Jeannie Duggan.
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October, 13, 2011
Good Morning,
We had a wonderful weekend in Chicago over our Thanksgiving. The weather was perfect.
Hotel accommodations were excellent.Our tour guide Natasha was very well informed with
alot of info about Chicago. She was courteous and very friendly lady.
Natasha kept us busy on the bus with games, movies and trivia. I would take a bus
tour again with her. Your driver Greg was fantastic. Gentle kind man. He was right on
the ball when it came to estimating arrival times.
Chicago is a beautiful city and so much to see. We had ample free time to wander
around, shop and look at the sites.
Thinking about next year same time but another destination.
will definitely book with Comfort Tours.
Thanks again for a great trip,
Carol & Frank Veldman
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October, 13, 2011
Dear Comfort Tours,
As a repeat customer, I would like to thank you again for the great service and the pleasant trip
to Washington DC. The travel is pretty long, but due to the safe drive, the entertaining activities
on the bus and the well deserved short breaks it happens that by evening time you can be in
one of Hyatt’s accommodations for a good rest. The journey begins next morning.
There is plenty to see, so an early wake up and a good breakfast at the hotel will be a great start.
Then a local guide will lead you through US capital memorials, monuments and main political
and admin buildings of the states. You can do the walk at your pace and capture the best
memories of your vacation.
You’ll be impressed taking the Arlington Cemetery tour to see the resting place of some of the
US presidents and heroes who scarified their life for the American freedom. The afternoon is
a great time to visit some of the museums. And don’t forget about the tasty dinners in the
Cordell area where you’ll find fine restaurants not far from your location.
All together, I have to thank you for the great time and the possibility to see pages and pages
of American history in a short amount of time and for the safe drive and professionalism of the
staff. I would highly recommend anyone having a short amount of time to jump in Denny’s
pink buss and let the staff do its own duties. You’ll be pleasantly surprised that they do a great
job and deliver a quality service. We had the same feeling in the New York (did it twice) and
Chicago trip and we are wondering if the Boston one will be valid by spring time.
Thank you and hope to see you again in Boston,
Carmen and Eduard.
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October, 13, 2011
We enjoyed the bus tour to Chicago very much. The tour guide, Natasha, was
excellent, we can't say enough good things about her. So professional, interesting and
knowledgeable, as well as being so friendly and helpful. The hotel was also excellent,
with helpful staff, very nice rooms and a very good buffet breakfast. The bus driver, Greg,
was very good, and gave us a very smooth, enjoyable ride all four days. We enjoyed
the tour of the Henry Ford Museum, very interesting! The Chicago tour guide was very
knowledgeable, and provided a lot of interesting information and history. Chicago is
a beautiful city, with a lot to see and do, a lovely waterfront, and a very well utilized
Chicago River. We enjoyed the boat cruise on the river, again, with a very informative
guide who really knew his stuff. Also, there are lots of great museums and places of
interest, such as the Planetarium, Aquarium, and numerous parks. We had lots of free
time to shop on the Magnificent Mile, as well as having time to buy at Duty Free, and
the Birch Run Outlet Mall.
Overall, we were very impressed with our trip and will certainly book with Comfort Tours
the next time we are planning another bus trip.
Thanks for the great service!
John McKechnie & Val McWilliams
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October, 13, 2011
We had a fantastic time on our tour to Chicago, it was very well organized and the hotel was
lovely, if a little far from the city. The first and last days were very long, you might think of
a way to shorten them. Our tour guide was very knowledgeable. There were times when
everyone was obviously tired and would have liked some quiet time. I will certainly
consider another tour. Sincerely, Carol Henry
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October, 13, 2011
Our host, Natasha was excellent. We thoroughly enjoyed everything about her. Loved the trip.
Had a very informative and enjoyable time. We already have been to New York City and will
certainly consider one of the other cities next spring. We loved the hotel, especially the
breakfast buffet. Thank you for making it such a superb trip. Nirvana and Jack Dawson
p.s. we don't own a camera so are unable to post any pictures.
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October, 13, 2011
My wife and I recently did the New York City tour Oct 7th--10th and enjoyed it very much.
October 7th was our 50th Wedding Anniversary and we celebrated with everyone on
the bus....back at the hotel our tour guide Carole presented us with a bottle of champagne
to celebrate the occasion..... a nice touch.
We are both seniors and it was our first bus tour and we weren`t sure what to expect. We realize
four days is not long enough time to see all of NYC but your staff did an excellent job of showing
what time permitted.
The Hyatt Hotel in New Jersey was very good, the breakfast buffet was a great way to start the day.
We want to thank our tour guide, Carole, she was very efficient and pleasant, we also thank our
driver, John, he too was pleasant and skilful in navigating the Big Apple, we felt very safe.
Thank you Carole and John, we enjoyed your company.
If we book another bus tour to the USA it will not be on a holiday weekend, the Canada / USA border
was a nightmare and NYC had extra tourists for the holidays. We did have excellent weather, sunny
with temperatures in the mid-eighties, wow, great for October.
Thank you, Sincerely Alice and Bill Edison.
P.S. The trip was an Anniversary gift from our girls, Beverly V made the arrangements
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October, 11, 2011
Hi
Good Morning
I just wanted to say thank you for a great trip to Chicago and to say thank you so much to
Natasha, she is a special Lady; she made the trip. My wife and I learnt so much and saw
an amazing city. Natasha couldn't do enough for us and we hope our next trip probably
next year to Washington we will lucky to see Natasha again. Hopefully she has a Mike
and Kevin there too. Our driver Greg is not only a good driver he is a good person.
When we read in the itinerary about the architectural tour we thought - okay we'll enjoy
the boat ride. Instead we got an education and saw a beauitiful city. Chicago is a
place we will return to in the future .
Thank you everyone at Comfort Tours especially Natasha, we will do this again.
Regards Ron and Deb LaCombe
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October, 06, 2011
I've just finished my first bus trip , where we went to Washington .It was great . Natasha
was so warm , informative ,funny and kept us busy all the time . Our bus driver , Wayne
couldn't have been more pleasant or accommodating . I sure look forward to another trip
with your company ;it is first class .
Warm Regards Marg Drurry
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October, 07, 2011
Hello Comfort Travel,
Graham my host and Greg the bus driver were both fantastic!! They were accommodating
informative and fun.Graham is an especially nice man and truly put us at ease. We had
a blast and had no issues what so ever.
My only comment is I would prefer to pay more $$ for the convenience of having my
hotel on Manhattan and not New Jersey. The town is beautiful and the Hyatt very nice,
but we couldn't walk there, or cab it during the day.
If you want to dress up for a show or dinner you couldn't do it. Also 2hrs at the
Waterloo outlet mall was way too long on the way home.
We may consider your Washington trip at some point.
Best regards,
Michael Galloway
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October, 07, 2011
Our tour of Washington was great!! The tour director, Natasha and our driver, Wayne
were very helpful and knowledgeable. They took excellent care of us throughout the
4 days and went out of their way to be of assistance. They also kept us wonderfully
entertained on the bus. The hotel, Hyatt Regency and their breakfast offerings
are excellent .
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October, 05, 2011
Having just returned from our first bus tour.We would like to say that we were very
impressed with the smooth operation of the whole tour.The bus was comfortable
the hotel was excellent. However what made the whole trip so special was the
expertise of Wayne & Natasha.Wayne was an excellent driver,we felt safe at all
times.Natasha was a truly amazing Tour Guide imparting her extensive knowledge
in a very special way.She has a wonderful sense of humour and we thoroughly
enjoyed her stories.Both Wayne & Natasha always went the extra mile if you
will excuse the pun!!!
We were also very fortunate to share this experience with a great group of people.
Thank you from Pat Kay & Joan Crawford.
(The two sisters)
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October, 05, 2011
My wife and I recently did the 4 day trip to Washington with Natasha and Wayne.
Natasha is a great host who does not spare herself and is very helpful and
knowledgeable. With her extensive experience as a travel guide, she brings
a very cosmopolitan touch to the trip. Wayne is a superb driver and a very
good travelling companion.
We enjoyed Washington and believe many Canadians don’t know what they
are missing. Our guide and driver stayed with us almost exclusively.
The hotel was excellent.
Well done.
Dorothy and Carl Moore
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October, 04, 2011
Hi there,
Thank you very much for this opportunity:
The trip to New York was amazing.
The hosts were extremely nice, good, professional, punctual respectful.
The trip was very well organized , i enjoyed every second of my first visit to New York.
Once again THANK YOU SO MUCH !!!
I will certainly contact you at the beginning of next year, I need to visit Chicago.
Thank you,
Svetlana Radonjic
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October, 04, 2011
Yes we just returned from Washington late Sunday evening. The trip was first class,
thanks to a wonderful driver, Wayne and an amazing guide, Natasha.
Thanks from Elaine and Ted Bigelow
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October, 04, 2011
What a wonderful time my wife and I had in Washington DC. Everything was perfect
thanks to our wonderful guide Natasha and our driver Wayne. There were even
a couple of nice surprises on the last day that were not scheduled and thanks to
Wayne and Natasha's knowledge of Washington we got them in with out going out
of our way. I will HIGHLY recommend Comfort Tours to all my friends and business
associates. Thank you so much for making one of our dreams come true.
(copied to your Facebook page)
You can use this on your testimonial page.
Steve
(Steve Hudson)
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October, 03, 2011
I had the pleasure of participating in this trip over the past weekend
Carole Hartley and our driver John were exceptional when faced with adversities the
first being the pick up point at Square One in Mississauga
The parking lot that we had been directed to use was ripped up and there was no
attendant present to direct us to another area.The LCBO is also some distance from
the designated parking lot when it is operational.Thanks to the information provided
to us by another passenger on the bus who also ran into the same problem we were
able to use the hotel parking lot for less than it would have cost us at the designated
lot and it was also in a covered lot and less expensive.We almost missed the bus due
to not having been made aware of this change in lot condition.I feel that this needs to be
looked into more closely for future users of your travel company since the next group
may not be as fortunate as we were
John was able to negotiate the bus through a very difficult section in downtown Quebec
which amazed us all.His driving skills are amazing !
Overall it was a good tour which gave everyone a brief overview of the cities that we
went to and the service provided by Carole and John was excellent
Sylvia Tesolin
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October, 03, 2011
We have just retuned home to the UK from our 5 week stay with our Daughter in Toronto.
While we there we did a tour with you to New York/(Ref No-1363).The tour and the Hotel
in New Brunswick was Excellent. And our excellent Driver John and Tour Guide Rik
Looked after us every step of the way, if we come back to Toronto again next year
we will certainly Join you again -- to another tour - Washington or Chicago.Thank you
once again for a Great Trip.
Yours sincerly,
Ken and Pauline Wiggins.
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September, 30, 2011
My boyfriend Ryan amd I were on the NYC tour July 14-17. We had a fabulous time!
The entire group was a great bunch, everyone was very respectful of our time lines,
and the trip was so well organized, we didnt have to do anything except sit back and
enjoy. Graham our tour director was pleasant, very knowledgeable, and friendly.
Greg, our bus driver was excellent, we still dont know how he managed to navigate
so well through the busy NYC streets in that huge bus! We were a little skeptical
about being on the bus for so much of the trip, but we still got amazing pictures.
The way the trip is broken up it doesnt feel like were in the bus much at all, and we
were able to see every site. Because it was so hot outside it was actually nice to
get on the bus rest and cool down. The Glass blowing museum is really interesting
and there are so many beautiful pieces of art, Swarovski crystals, and a nice little
souvenier shop. The Heldrich Hotel was a great choice, good service, nice rooms
(king sized bed) and Christophers restaraunt in the hotel was good too.
Great selection for the breakfast buffet! NJ is really beautiful and very clean.
NYC is amazing such a great vibe, we had an awesome time and will be going
back and We will definatley be going on another tour "Comfort Travel" style in the future!
Kerri & Ryan - Brampton
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September, 28, 2011
To whom it concern
We had a very nice trip and we enjoyed it so much
The minute we were aboard the bus that we were met by our tour guide Natasha
and our driver John and they made our trip more enjoyable .
The hotel was nice and clean and the breakfast was very good too bad that
Friday was raining .
Natasha is very friendly and she got so much knowledge and we learned
so much from her and hopefully next year we are thinking of going to one of the trips.
Regards
Giovanna Falzon .
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September, 21, 2011
It was the firs time that I toured with Comfort Tours and was not sure what to expect,
but I was pleasantly surprised. The Tour Director Pam Cook was very good in making
every one comfortable. It was noticeable that she engaged everyone and for the few
days made us feel like one family. I would have liked that a Welcome Dinner or
a Farewell Dinner could have been arranged with the whole group.Having travelled
with other tour companies I find this event really made the group more happy
and congenial.
Dhan
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September, 21, 2011
Hello: Our trip to Chicago was excellent. Natasha our Tour Guide was very informative
and kept our interest in hearing her other “Tour Guide” experiences while on the long
bus ride. Greg our Bus driver wheeled that bus around like it was a small car. Both of
these people were very accommodating to our needs and are great assets to your
organization.
Chicagois an exciting and beautiful city. My wife and I absolutely loved it. We have
travelled with your company to New York and found Chicago just as nice. We are
already talking with our friends about taking your tour to Washington next year.
Thanks again to Natasha and Greg for making great memories.
Regards
Sharon and Doug Maich
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September, 20, 2011
To Comfort Travel...
This tour to Washington was a last minute decision, but it was absolutely delightful.
along with our smooth and confident driver + 'guiding light, Wayne...and our Tour
Director Pam..whose 'graciousness and incitefulness' made our trip so very pleasant.
We met a group of very lovely people and enjoyed many laughs. I highly recommend
this tour to anyone who wants to spend a superb 4 days in Washington with so
much to see and enjoy...Well Done!..
Peace and Love ..Ken and Gemma Sylvain
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September, 20, 2011
Hi There,
Yes, we enjoyed ourselves very much. The pace of the tour was perfect for both
first timers (the 5 other ladies) and myself being there once before.
Carol our tour Guide was fantastic.
Very well spoken, knowlegable and all around wonderful Lady.
We would do a tour with her again any time.
Carol went above and beyond when my mom lost her wallet and very quickly resolved
a scary situation.Kim, our driver was very good as well. She is an excellent driver
and a wonderful lady. The whole experience was amazing!
Thank you,
Nola Logan - Knelsen
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September, 19, 2011
We returned last evening from Washington. We had a wonderful trip and enjoyed
every minute.
Pam Cook is a wonderful hostess and tour guide. We had requested Pam for this
trip as I had enjoyed her so much on our trip to Chicago last year. We are hoping she
will be taking a tour to Boston next year as we would be sure to join her. Be sure
to advise us if you arrange to offer Boston in 2012.
Wayne was an excellent driver - at no time did we feel unsure and he was very
co-operative with all the passengers. He was also a lot of fun and we could
joke with him.
We were very impressed with Walter - our tour guide in Washington. He is so
knowledgeable and provided a lot of information without overwhelming us.
The hotel was very comfortable and was in an excellent location.If we had only
one concern - it would be the breakfast.
We enjoyed bacon & eggs the first morning, but did not expect to have them every
day. We would like to have seen a bit of variety - possibly some fruit and/or
cereal or yogurt.
We will certainly recommend Comfort Travel to any of our friends who are
interested in a well planned, reasonable tour.
Sincerely,
Don & Joyce Ireland
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September, 19, 2011
Hi, We returned yesterday from the Montreal/Quebec City/Ottawa/1000 Islands tour, with
Rena, as tour guide, and John, as the driver.We really enjoyed the tour. John is one of
the best drivers we ever saw. Always punctual, despite a sometimes terrible traffic,
he was never tired and always very nice. A real gentleman.
Rena has been delivering tones of information, in an entertaining way. A very energetic
and efficient organizer, she knew how to manage our big group, and how to keep
us entertained.
The hotel was very nice and the weather was splendid.
For the final, general good feeling and memories of this trip, Rena and John contributed
very much, and it's mainly due to them that we think to travel again with Comfort Tours.
Thank you,
Joseph and Ana
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September, 19, 2011
My name is Shamshinur and I would like express my gratefulness for the trip to NY City
with tour guide Rick and driver John. Their knowledge of the City and professionalism
made our trip enjoyable and memorable. The hotel and services were perfect, I had really
good time past 4 days.
Thank you again
Sincerely,
Shamshinur
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September, 13, 2011
Hello,
I really enjoyed the tour to NYC.
Everything was perfect, the hotel, our tour guide, Eliane, our driver, Greg and the tour
was really organized, even the weather was perfect.
I will attached some photos.
Bruna
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September, 13, 2011
The trip to New York was superb and Suzanne Marchington made our trip so enjoyable
due to her professionalism and pleasant manners. Regarding John, we felt totally safe
since his driving and knowledgment of the city of New York excelled our expectations.
Carlos & Yoly Angel
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September, 08, 2011
Charlene Minnie also commented on Comfort Tour's Wall post.
Charlene wrote: "i took the NYC trip in April 2011 and it was fantastic. I didnt know
what to expect as i have never taken one before but i impressed. Enough stops
along the way so you didnt get to cramped in the bus, great tour while in NYC
and lots of free time as well as a beautiful hotel. it is a great price as well. the trip
gave me enough of a taste of NYC that i will go back again for more...great way
to test if you like it without spending a fortune"
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September, 07, 2011
Hi, my name is Dave Cooper my brother and i just returned from a 4 day tour of
New York city , this past sunday evening . Sept 4 . We cannot say enough great
things about the tour , the city , the people , just 1 complaint is that we did not
have enough time to see everything that we wanted to see . You need at least
a week or longer to explore the city properly .
As for our TOUR HOST and BUS DRIVER they were the best of the best , they
went out of there way to make all passengers happy and comfortable .
Also my brother and i took a trip to CHICAGO three weeks earlier for 4 day tour
of the city . The results were the same as above , couldnot say enough great
things about the tour , the city , the people , again not enough time to see city .
Our TOUR HOST and BUS DRIVER for this trip also were the BEST of theBEST .
Who went far and beyond to please everyone on the tour .
Dave Cooper
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September, 06, 2011
Hello,
We had a great experience! As first timers going to New York, we are so happy
that we took the bus as we learned a lot about NYC with our wonderful guide.
She was very pleasant and made us feel very comfortable. She learned our
names right away and became someone we can rely on. One couple lost their
wallet, she was on the phone right away assisting in canceling cr cards, etc –
it showed that she cared about us! Thank you Eli and Greg who was able to
smoothly get around the city that never sleeps!
J. Carolli
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September, 02, 2011
My husand and I travelled on July 28th - July 31st to NYC with Comfort Tours.
Our Tour Manager was Suzanne and our Bus Driver was Wayne.
The trip was very well organized from the time we boarded the bus till the time
we were dropped back off. The bus was very clean and comfortable (the coach
looked really new and very welcoming) and the hotel (Hyatt Regency) was very
nice (better than we expected). The buffet breakfasts were great and much
appreciated after a long day touring!
The sightseeing around NYC was incredible. What a great way to see the city.
The tour guide in NYC was amazing and very knowledgeable. Suzanne and
Wayne were very well organized. There was a hugh effort on their part to
make our trip a memorable one (especially with the movies and games played
along the way to pass away the time). Wayne drove the bus around NYC like
it was a piece of cake!
My husband and I would really be interested in taking more bus tours with Comfort
Tours in the future. I have been spreading the word around to many of my friends
to tell them of the great time we had on your tour and will definitely be seeing you
again for another.
Keep up the great bus tours. Hope you will have more to choose from in the future!
Sheila Penney & Shawn Collins
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August, 29, 2011
Hello....I haven't posted my photos yet but I will respond by saying how really wonderful
the trip was in every way. It surpassed my expectations .My daughter and I enjoyed it
alot. Eliane was so sweet and we really enjoyed her professional, informative, and
sense of humour and her hard work to make our trip so enjoyable. We were also
impressed with little John...our driver :) he did a great job ! I have recommended this
trip to all of the people who have asked me about it. Take care and keep up the good work !
Lorna and Amanda Boileau...Georgetown, Ontario.
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August, 25, 2011
We recently travelled to New York City August 18-21. Eliane was simply the best tour
guide, always making sure we were looked after and giving us lots of information when
we were set free on our own in the big city. John amazed us with his driving skills and
how well he knew the area. Our accommodations were beautiful and the hotel staff
was always extra friendly. Thank you for providing such a great service. We would
not hesitate to travel with you again.
Sincerely,
Kelly G & Dianne R.
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August, 24, 2011
The host performance was excellent and so was Wayne the driver. Professional but
also pleasant people.I have no desire to travel to the U.S. but interested in other tours
in Canada.
Thank you. Winnie Olenroot
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August, 24, 2011
Thanks for the opportunity to let you know that we very much enjoyed our trip to
New York with Comfort Travel. It was a very good introduction to parts of the city
we hadn't seen before, particularly lower Manhattan and visits on the ferry to
Liberty and Ellis Islands. Our accommodations were comfortable with a good
selection at the breakfast buffet each morning. The bus was comfortable and
clean. Eliane is a lovely person and excellent tour guide. She was attentive to all
the travellers and our needs. Our driver was also excellent and experienced.
It was a great opportunity to get a taste of the big city at a very reasonable price.
People with long legs may want to sit on the aisle seat so they can stretch their
legs out. L. Wirachowsky
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August, 22, 2011
To Comfort Tour
It was an excellent tour and well organized. Excellent tour guides and step guides.
All well informed with pleasant personalities. Also Wayne the driver (I call him
Wayne the catcher) is an excellent driver. Please compliment him again for my
daughter and me.
I shall recommend this trip to my friend. Thank you.
Wiinie & Cynthia
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August, 20, 2011
Hi there
I recently returned from a Comfort Travel tour to Chicago from August 11 to 14.
I wanted Comfort Travel management to know that Eliane and Wayne were
excellent in their roles as host and driver. I would say they were a "dream team"
in terms of their professionalism, friendly personalities, knowledge and skills.
This level of customer service is very hard to find these days.
You can tell that Eliane and Wayne truly love what they do and this shines through
in how they treat your clients. I would reccomend Comfort Travel ba
excellent care I received from these two gems.
Sandra Muirhead
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August, 20, 2011
My trip to Chicago was amazing.
Both our bus driver and host went out of their way to help out anyway they could -
always making every person feel at ease in a new city, but also obvious they love
what they do. This does make all the difference. Everything was so well organized -
planning ahead was evident. We were even contacted ahead of time by our host
and in my case, she called 3 times and I did finally returned her call and was so
encouraged with the added information.
If I were assured of the same people, I would consider going on another tour in the
future, however, not until next year.
We would certainly recommend these people to anyone and your tour company in
the belief that others would be just as accommodating and informative.
Ann & Don Copple
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August, 20, 2011
We enjoyed the bus tour very much, it was a very good way of seeing several cities
in a short time. However, I would have liked to spend more time in each city, particularly
Ottawa. I think four days, three nights would be more enjoyable. The tour guide,
Natasha, was wonderful, and the guides that came on the bus in each city were
excellent, very knowledgeable. The driver was very helpful and friendly, and the
accomodation in Montreal was quite adequate.
Thank you for a great three days.
Rosemarie Small & Anna Kypke
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August, 20, 2011
Hi Comfort Tours, Eliane and Wayne were great ! Eliane made the bus trip to Chicago
so interesting, and was very efficient, organized and helpful in the hotel. Wayne was
unflappable and a safe driver. My girlfriends and I look forward to our next trip with
Comfort Tours, hopefully with Eliane and Wayne on board ! Many thanks, Chris Barnett.
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August, 20, 2011
Greetings Comfort Travel:
Thank you for your email message. My daughter and I had a wonderful trip to NY
with tour Guide Christine Gunter and bus driver John. 50% of the trip was Christine’s
wonderful and entertaining dialogues. She is a very competent individual who doesn’t
hesitate to give. I felt very comfortable with her advice. She had many handouts that
helped us navigate NY streets and locate suitable restrooms! Oh and not to mention
her assistance in locating a good souvenir shop!
Our stay in NY was very memorable. I have recommended this trip to many of my
friends and associates.
Cheers,
Kimberly D
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August, 20, 2011
Hi
We had a nice trip with our host Eliane and Wayne to Chicago. She was very informative
as I would expect a guide to be, and we also had a nice group, who respected our given
times at each stop.
I would like to say that Wayne was an excellent driver and he handled that bus like it was
simple thing, we need to give lots of credit to the driver, because without him we wouldn't
be going anywhere....Good job Wayne.
Eliane was a most gracious host.
I hope to one day do another trip with your group, as we did enjoy our trip in 2009 to
New York
Regards
Lorraine Harris
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August, 20, 2011
Last weekend we went on the 3-City Tour with Natasha and Cam. It was very well
organized and very informative.
Natasha was very good at making sure the schedule was kept on time. The guides
in Montreal and Quebec City wereextremely knowledgable about their individual
city's history and were very passionate about their province's culture.Our hotel
in Montreal was very comfortable and was situated in a very convenient area to
access restaurants and shopping.Both Cam and Natasha were both very pleasant
and very approachable if we had any concerns. I would definately recommend
this trip to my friends and will be booking another trip with you in the future.
Regards,
Pam Campbell
Toronto
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August, 19, 2011
On my recent tour to Montreal, Quebec City and Ottawa I was joined by two friends
from the UK.
The idea was to give them a quick snap shot of 3 Canadian cities. The hotel in Montreal
was adequate and in a good location. The tour of Montreal by Peggy was very good
she was informative and obviously very proud of her city. On her advise we were
confident in visiting old Montreal on our own in the evening. The highlight of the whole
trip was the tour given by Jean in Quebec City, he was an amazing tour guide. His
knowledge love and passion for his City was inspiring. One of my friends had a major
problem with her foot wear during the tour, after the tour John took the 3 of us to a
shoe store in Old Quebec and explained the situation to the staff (in French) and did
not leave until he was satisfied we would be well looked after. My one suggestion
would be that for Ottawa a tour be given by Ottawa Tour Guide.
I understand there is a possibility next year of a 3 day bus tour to Quebec City I would
be interested in hearing any update on this.
Thank you for your service
Carol Pritchard
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August, 19, 2011
Good Afternoon, Comfort Travel
I would like to tell you about our recent experience with Comfort Travels and our Trip
to New York City, (August 4-7), our guide Christine was such a delight she made our
10th Wedding Anniversary extra special with her outgoing personality and knowledge
of the city. She presented my husband and I with a small gift and card with everyone
on our tour bus signing and congratulating us. The knowledge of the city that we
learned from Christine was just incredible she made us laugh and have a great time
away. John our bus driver did an amazing job driving us down and getting us around
the busy streets of New York, getting to know our driver and our guide was so special
and when we look back on this trip we have fond memories of both. Our guide that
we picked up to tour around New York City Matthew was a delight as well with his
knowledge and passion for his job, seeing the rebuild of the 911 attack was very
emotional and one I won't ever forget. I truly hope the next time that I get a surprise
vacation that we can meet up with Christine and John again as they did truly make
our trip special for us.
thanks for the opportunity to meet such wonder tour guides and people.
Marilyn and Darren Foley
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August, 15, 2011
Hi there
I just returned from a Comfort Travel tour to Chicago from August 11 to 14. I wanted
Comfort Travel management to know that Eliane and Wayne were excellent in their
roles as host and driver. I would say they were a "dream team" in terms of their
professionalism, friendly personalities, knowledge and skills. This level of customer
service is very hard to find these days.
You can tell that Eliane and Wayne truly love what they do and this shines through
in how they treat your clients. I would reccomend Comfort Travel ba
excellent care I received from these two gems.
Sandra Muirhead
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August, 15, 2011
I just wanted to let you know how much my husband and I enjoyed our trip to
Washington(Aug 4-7).
This was our first bus trip ever and I've got to say that it won't be our last with
Comfort Travel. We had an awesome time! Pam our tour director was terrific.
She was very friendly, kept us all entertained and most of all she knew her
stuff about Washington! Ken, our bus driver was top notch. We had comfort
knowing that he was behind the wheel. Thanks Pam and Ken for making this
trip memorable for all the right reasons!
Brian & Pauline Y.
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August, 13, 2011
I recently took a trip (Aug 4 to 7) to New York through Comfort Travel I had a wonderful
time. Eliane Delettre our guide was wonderful she made sure that we where well
informed and took the time to get to know a bit about each of us, Greg our driver was
amazing he made driving in New York look easy. Eliane kept us entertained and Greg's
driving made us feel very safe on the highway and driving through the streets of New
York. Eugene our New York guide did an outstanding job showing us the highlights of
New York, his passion for his city showed in his tour. I look forward to traveling again
through Comfort Travel.
Sherry Truax
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August, 10, 2011
Thank you for the opportunity to comment on our recent trip. Firstly I would like to thank
Natasha for once again being the best tour guide ever, she made the trip very exciting
and she is a hive of information, amazing. The three days were action packed and it
gave us a great overview of each city. I was traveling with my 85 year old mother who
uses a walker, we were seated at the front of the bus which was very good, for getting
on and off. I would like to thank both Natasha and Cam, the bus driver, for being so
patience with her, she really enjoyed the trip. Also I would like to thank everyone who
was on the bus for also being so patience and kind it regards to understanding that it
always took my mother a little longer when getting off the bus.
It was another great experience with Comfort Travel. I think my next adventure will be
to Chicago.
regards,
Liz Bonanno
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August, 04, 2011
We have enjoyed our recent 3-day trip to Ottawa, Montreal and Quebec. We have
gained a tremendous amount of knowledge and experience in terms of the culture,
history and geography of the three citiies. The tour leaders did a fantastic job.
They were very knowledgeable and helpful. Hotel accommodation was also satisfying.
Overall, we had a wonderful time and looking forward to joining Comfort Tours on
another trip to New York City (sight seeing) some time soon. Good Work!!
Danny & Ann Prasad
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August, 03, 2011
This was a fabulous way to celebrate 2 big birthday's with a group of girls! We all
feel like the full overview of New York city will give us the confidence to return again
to see the things we enjoyed most and take in even more shows and restaurants.
Christine was a wonderful and knowledgable tour guide, she had lots of fun things
to keep us entertained on the bus. John navigated the streets of NYC with ease.
The Hotel was amazing, very comfortable beds, and a great breakfast. It was very
easy to get back to on the train as well. Some highlights... Central park, Time Square,
Spiderman, Carmine's Restaurant, Carlos' Bake Shop and so much more! Definately
will visit again, and looking forward to another tour with Comfort Travel as well!
Nixon/Glover Gang!
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August, 03, 2011
Greetings,
We wish to say thank you for a most enjoyable tour of New York city on July 28 to 31st.
conducted by your wonderful tour director, Christine Gunther and your marvellous
coach driver John. They were both very professional and at the same time, friendly,
humorous and very knowledgeable. They had a wonderful way with a group of guests
varying in an age perspective, from pre-teens to seniors, which in our view was very
impressive. Of the many tours of this kind that we have undertaken, this ranks among
the very best.
Yours truly,
Norma and Adolph Salmon
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August, 02, 2011
Recently, July 14-17, a 9 member group of a wide age range of girls Chose to go on
a trip to NYC with Comfort Tours. We had a blast! Our tour director was Christine and
John was the driver. What a combo! Christine gave us so many tips on how to get
the most out of our trip and John negotiated the New York streets so adeptly. Byron
was the city guide the second day. Again a wealth of knowledge from a native
New Yorker. The New Brunswick Hyatt was tremendous accommodation and food.
The staff was so courteous and helpful. We all thoroughly enjoyed our trip and
would definitely recommend Comfort tours. Kudos to your competent staff!
sincerely,
Frances Nixon
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July, 27, 2011
Last July 15th to 17th 2011 me and my family joined with comfort travel into a 3 day Bus
trip (Montreal, Quebec and Ottawa). Was a amazing experience because was my second
time in Canada and only now I had the opportunity to meet another places of Canada. For
my girlfriend, my mom and my sister was the first time out of Brazil and took they to joined
with me at this trip was terrific. The tour guide (Natasha) and the group (multi cultural group)
shared with us great moments that never will be forget. Thanks for comfort travel do the
tour a wonderful and special experience for all of us.
Regards
Thiago and family (Carla, Marilene and Dèbora) - BRAZIL
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July, 27, 2011
I am very pleased with my trip - great value!
Pam the tour guide and Greg the driver were outstanding. Pam kept us busy on the
bus ride down and back with DVD's, games and her knowledge about the tour in
general was excellent. Greg did a fantastic job navigating the city streets and getting
us to and from the hotel. Although our a/c cut out on the bus I felt like both Pam and
Greg were working on getting a resolution to the problem which they kept us
informed about while they made arrangements. Eugene who joined us as the Manhattan
tour guide was great - he had so much to point out I'm sure there wasn't a landmark or
hightlight that was overlooked. He was pleasant and despite the extreme heat he
marched on like it was all part of the job to show us a good day.
The Heldrich was very nice - good choice.
While I was deciding to book with Comfort some one I know told me she went with
you at Easter and highly recommended the trip. I'm so very pleased I did. I would
also recomment your company to others who are looking to do a guided trip.
The whole thing was so hands free - no worries about driving, parking, or
finding accommodations and I'm sure I wouldn't have covered as much of the
area as I did with Pam & Greg. It was a very efficient way to travel and site see.
My one complaint is that I gained 3.5 pounds despite all the walking. I do plan to sue!
Thanks for a great holiday!
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July, 27, 2011
Hello, we enjoyed our trip very much and had a blast. The driver drove safely and
the host was funny and entertaining. Both were very professional and friendly.
We did an issue with air conditioning on the bus but the host and the driver did
their best to keep us comfortable by opening the vents, providing a temporary
bus so that the air conditioning could be repaired. We appreciate the time and
effort taken to ensure our comfort.
I would have liked to be in NYC at least one more day considering the trip takes
one day to go and one day to return. The drive is very long but we appreciate
the frequent stops for washroom and food. We would have liked to arrive at the
destination sooner instead of a 12 hour day on the road but overall the trip was
excellent! We would use your services again in the future.
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July, 27, 2011
Just wanted to say what a great time my family and i had in NYC,our trip was
amazing and our driver John and guide Christine were awesome,we couldn't
have done it without them,they were so well organized and paid great attention
to detail,we did however feel a little rushed at times and would have liked an
extra day or so.
Will definately be travelling with you again....Sincere
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July, 27, 2011
Dear Comfort Travel,
Last Friday my family and I went on the tour of Montreal, Quebec city, Ottawa, and
the Thousand Island. It was magnificient. It exceeded our expectations. We were
very happy with our tour leader , Heather, and we are looking forward to taking
another tour with Comfort Travel soon. One point I like to mention is that the Comfort
tour, unfortunately, does not have any other tours to other parts of Canada. I think
if you extend offering more tours to other parts of Canada, either within ontario or
outside of our province, you would benefit from more clients who would like to
visit other cities in Canada.
Sincerely yours, Hamid Moslehi
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July, 27, 2011
Hello too,
The CHICAGO bus tour was our second tour, last year we did the NEW YORK tour.
While waiting at our pick-up point @ square one, when we saw the DENNY's bus
approaching and saw the driver was Wayne, we said " That's New York" but what
do you know it was for chicago. Wayne is a wondeful Guy & Driver, always smiling
& ready to help, our tour Guide Natasha is great, knows about history and also we
are very thankful to her because the next day she Phoned us right away that we l
eft something in the Bus. Me and my wife are planning to do the Christmas tour,
hopefully next year. by the way the dates of our chicago bus tour was july 21-24, 2011.
thank you very much..
Noel & Marivic Daan..
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August, 22, 2011
We had a fantastic time on our trip to New York, July 1st to 4th. It was hassle free, nice
hotel, and we saw sooo much. The host on the bus was fantastic, very informative, helpful
and a very nice person. The guide we had in New York was very good to, he knew
everything about NY and was glad to share it. We even enjoyed the bus driver, he was
a very good driver. I would recommend it to anyone and have already told a few people
about Comfort Tours. We would love to use Comfort Tours again. We live in Red Lake,
ON which is 1,000 miles from Toronto, so it is quite a treck down there. We were visiting
family in Sudbury so took the extra trip to New York. Wish you had something going out
of Thunder Bay or Winnipeg. Maybe you do, please let me know if you do. Thanks
again for everything.
Rosalie and Paul Notter
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August, 19, 2011
Hi ,
I joined the group to NY from the 7 tp the 11 th of july. The tour was really nice everything
was well organized. We enjoyed it.
Thank you
Christine Cormier
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August, 19, 2011
Dear Sirs:
My wife (Sally) and I joined your bus tour to New York City (July 7th to 10th), and we
truly enjoyed the trip.
The bus journey was quite comfortable, and it was remarkable how the driver, John,
was able to manoeuvre the vehicle safely through some of New York City's cramped
streets. The hotel where we were accommodated (The Heldrich, New Brunswick),
was also fine. As for the tour guide, Pam Cook, she did a grand job attending to
everyone's comfort and needs. She kept all of us entertained on the bus, and provided
us with a lot of information as well as suggestions pertinent to the tour. We were really
amazed at her agility and energy.
We have been telling all our friends and relatives about our bus trip to New York City
with Comfort Travel, and hope to join another of your bus tours in the near furure.
Yours sincerely,
Ivan Dyer
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July, 13, 2011
Hello,
We enjoyed the trip very much. We liked the hotel , we were staying at. The only thing ,
I wished that if hotel had been in Manhattan. Other so many people were saying the
same thing.Our hosts Pam and John both were fantastic. They were v. professional,
friendly, organized that made the trip more enjoyable. Pam kept the time interesting by
telling the jokes and puzzles. John is a v.good person and a excellent driver . I do not
know how he can drive soooo long.
Every thing was good .
Thankyou
Kiran & Raj Gupta
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July, 13, 2011
We really enjoyed the New York City sightseeing tour. The host, Pam Cook, did
a wonderful job looking after everyone’s needs and comfort. She provided a lot
of important information along the way and had fun and games (including videos)
to keep us occupied during the trip. She went out of her way to suggest many
things to do and see at our various stops including where to eat, shop or dine.
The driver, John, did a magnificent job especially manipulating the narrow and
one-way side streets of New York City. He also ensured the safety of our
bags and luggage.
All in all, we would not hesitate to choose Comfort Travel again. Thank you!
Felix & Vicky DeSouza
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July, 11, 2011
Carol and I had a great time on the New York trip! Pam was an excellent tour guide
and was always tuned in to our needs and would do anything to answer questions
or help in any way. She is very passionate about her work, and this is very visible
in her attitude. Our bus driver, John, was also excellent! The two of them make
a great team! Their sense of humour was very much appreciated, but it was their
willingness to help in any way that was wonderful! I am definitely going to book
another trip with Comfort Travel, you can bet on it!
Have a great day today! The heat just keeps on coming…
Pat
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July, 11, 2011
I just returned last night from the New York trip. It was wonderful! We saw so much
and found out so many interesting facts about the city. We certainly saw the sites
we wanted to and now know what we could see in more detail at a later time. There
was a good amount of free time and lots of detailed information on how to get back to
the New Jersey hotel later in the evening if we wanted to stay in the city. Pam Cook
was terrific - great sense of humour and very knowledgable and helpful. She kept
everyone adequately entertained on the rides. John from Denny's was an amazing
driver and very personable as well. We will certainly do another trip at some point.
My friend and I are interested in Boston if that trip is available next summer.
Thank you for a well-planned trip. Carol Gilchrist
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July, 11, 2011
To Whom it may Concern
I thoroughly enjoyed my trip to Chicago JULY 1-4TH. The Tour Guide Natasha and bus
driver Wayne were great.
I am hoping that Comfort Travel will consider more tours in Canada. I along with my relatives
would like to visit the Maritimes,etc. This tour is offered by other tour companies but I enjoy
travelling with Comfort Tours.
Regards
Frances Radford
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July, 07, 2011
I really enjoyed travelling with Comfort Travels. Our tour guide was excellent and kept
us entertained on the bus with games and quizzes that were competitive and fun for
everyone. Once we were in New York, the local tour guide gave us a fantastic tour
of Manhattan itself. We went everywhere! I also enjoyed the free time that we had
for part of the day because I had enough time to go up the Empire State Building and
watch a Broadway show. Thanks comfort travel!
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July, 07, 2011
My wife & I thoroughly enjoyed the July 1-4 2011 tour to Chicago.
Our host (Natasha) & driver (Wayne) were absolutely exceptional.
Natasha kept the group informed & enforced being on time; Wayne, as usual, was his
courteous & genial self – a great (& safe) driver.
I took over 400 photos of the Chicago trip (only a sample of 10 is attached for your review).
The only comment we can make about the Chicago tour is consideration to include Chicago’s
blues music – which might entail nighttime attendance.
Looking forward to a trip to Boston or Washington. Please reconsider the Boston itinerary.
Regards,
Lynda & Rick Johansen
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July, 06, 2011
Hi,
I would be happy to let you know that my experience this past weekend on the tour to
Washington was amazing! I am also speaking on behalf of my son and parents who
were also on this trip with me. Our tour guide Marilyn had us entertained and educated
the whole time and it was more than I expected for my first bus tour. Our driver John
was also amazing and entertaining and I would definitely consider another trip with
Comfort Travel in the future.
Thanks for a great time!
Iris
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July, 05, 2011
Hello,
I just completed the 3 city tour to Montreal, Quebec City and Ottawa. July 1st weekend.
It was breath taking! Such beautiful cities.
Our bus driver was Kim and our main tour guide was Eva, both were fantastic.
The tour quide in Quebec City was very animated and full of life. Quite a humorous lady.
The tour guide in Montreal was also very informative.
I travelled alone, however, never felt alone as I quickly made friends with fellow passengers.
We had fantastic weather and a great group.
The tours were well organized and I especially enjoyed the free time in Quebec City.
I ate at the outdoor cafe in Quebec City called Spaghettini and it had amazing Spaghetti!
I did not encounter anyone that could not speak English in any of these cites and all the
merchants were very friendly. I tried the Montreal Poutine and it does live up to it's name.
We were also fortunate to be in Montreal during the Jazz festival and International
Fireworks and both were sites to be seen. If you are thinking of this tour bring running
shoes as you will want to walk and explore.
In Ottawa, I loved the Byward Market and I was able to get a taste of the famous
Beaver Tails. It was very tasty! I'm sure I put on many calories this past weekend but
I also did a lot of walking on my own with other passengers and with the tour itself,
so it balanced itself out. lol
My hotel room was nice, nothing fancy but it was clean and the bed was comfortable.
The hotel is a couple blocks from St. Catherines Street where there is tons of shopping
available. I was able to locate a 24 hour Starbucks on St. Catherines street so I had my
breakfast there on the first morning. The second day I tried the hotel buffet which opens
at 7am. Staff was very friendly, food was good but the scrambled eggs a bit runny but
the coffee was very good. I didn't have a lot of experience with the hotel as we were
always on the go and I slept well at night.
I had never taken a bus tour so I didn't know what to expect but it is a great way to meet
new people and learn about these beautiful cities. I definitely want to come back on my
own and take more time to revisit Quebec. We also had the Thousand Island boat tour
which I also really enjoyed seeing the beautiful Boldt Castle. I would like to take another
trip to actually tour the inside of the castle.
If you have never visited Montreal or Quebec city then I would highly recommend this tour.
Thank you Eva and Kimfor a fantastic trip and for the friends I made on the trip, for making
my trip a very memorable trip!
Sincerely,
Christina
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July, 05, 2011
Had a wonderful time - Eva is a fantastic tour guide - very knowledgeable. Hotel was fine
but breakfast was not the best.
Regards,
Radha Persad
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July, 03, 2011
Hello Comfort Tours,
I just wanted to say a little something about our tour to NYC. We had a fabulous time
and it was a really great trip. Our Tour Guide was Graham, and our Bus Driver was
Greg. Graham was very knowledgable about all the sites we saw, on the way there
and back he provided us with great commentary at random times about certain places
we were viewing and the stops we made. He kept us on track and made sure we
were all there on time. Greg did a wonderful job driving, he knew NYC very well and
maneuvered us around so easily.Both men did a fantastic job and made our trip
really great.
We stayed at the Heldrich Hotel. It was very nice. We had great rooms with
comfortable beds. The complimentary buffet breakfast was really great for our
long days ahead of us. All the sites we saw were amazing. I can't believe we
saw so many things in such a short time.
We would recommend this trip to anyone and plan on telling all our friends to
try one of your tours. We made some great friends and the bus ride seemed
to go by so quickly. The movies were a nice perk on the bus, and the stops
were always timed so perfectly. Shopping at the outlet malls was an extra
bonus we quite enjoyed. This was one of my favourite trips. Thank you so
much Comfort Tours, we will be trying another tour soon.
Jenn & Mike
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June, 28, 2011
Our tour guide Marilyn was very informative. She was great. Our driver John was
the best. We have told other people about our trip to Washington and the great time
that we had. We are thinking of going to New York next year with Comfort Tours.
Ken & Gail Brock
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June, 28, 2011
We enjoyed ourselves very very much. We had a terrific time and Marilyn and John
were wonderful. Sorry don't know how to put photos on the computer and this e-mail
is at work not at home. I only have sporadic access to it.
Marilyn was most informative and a lovely lady - knowledgeable, good sense of humour
and very charming. John was an excellent driver, very pleasant and also had a great
sense of humour.
All in all we had a terrific time. We will certainly think about going on another
Comfort Tour in the future and have already been spreading the word around.
Thank you very much.
Richard Day & Carolyn McCone Woodlands
Clayton & Dorothy Dight
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June, 27, 2011
Hello
The tour was very good. Greg and Graham were excellent.The hotel was very nice.
The most amazing thing was how Greg could manipulate that large tour bus through manhattan.
Tom McCartney
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June, 27, 2011
The trip to Washington June 23-June 27 was enjoyable.One must mention Marilyn and
John as helpful, entertaining and great driving; nice thought John of the cold water available
at the “ whopping price of .25c.” We really needed it at times.
Your staff make all the difference.
David & Margaret
Brampton
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June, 23, 2011
Hello,
This was my 1st bus tour & we had a great time in Chicago.
The bus driver was Wayne which was courteous, friendly & a great, safe driver.
The tour guide was Carole which was very friendly but sometimes not too
knowledgeable regarding the some of the local surroundings . We did have a terrific
tour guide while in Chicago.
The Henry Ford museum was very interesting & we would have required extra time
in visiting maybe by shorting the hour which we were in the duty free shopping.
Thank you
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June, 22, 2011
Thank you Comfort Travel, thank you Wayne & Carole for providing us the safe,
wonderful trip to Chicago.We do not hesitate to book our future bus tours with
Comfort Travel Inc. Canada, the excellent bus tours company.
Best regards,
Vu & Dang
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June, 14, 2011
Yes, My wife Janice and I returned last Sunday from your Bus Tour to New York City.
We certianly enjoyed the tour. The Bus Driver John was excellent, very courteous
and always on time.. Carole, the Tour host was very gratious,and did a good job of
trying to keep all together and on time.
The accomodation in New Brunswick , namely the Hyatt was great.
We would have no problem using Comfort Tours again, which we likely will do
sometime in the future.
Grant Schultz
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June, 13, 2011
This the second time travelling to New York with Comfort Tours. Congratulations on
running a marvellous trip. The driver and guide went out of their way to assist all of
clients ensuring that everyone enjoyed the trip.
F. Kleinmintz
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June, 10, 2011
We really enjoyed our tour of New York.
Jackie was a great tour manager. She made the time spent on the bus entertaining
and it made the trip feel shorter. She was great at ensuring that we knew what the
plans were, what was happening along the way, where we were expected to be
and when we were expected to be there.
Wayne was an excellent driver. We felt comfortable and safe with him behind the
wheel and he made the trip entertaining. It was hilarious that he had kleenexes for
everyone after the sad movie.
Mark Daly was a great tour guide for the city. It was nice to be shown around by
someone with a deep knowledge and love of the city and his typical New York
attitude added to the experience. His commentary was not just factual but personal
which I liked a lot.
The price was excellent especially considering everything that was included.
We enjoyed all of our stops around NYC and really liked the impromptu stop for
dessert at Chelsea Market.
All in all we had a great experience with Comfort Travel and will definitely
recommend it to our friends.
Thanks
Thressa
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June, 08, 2011
Hi,
Our tour to Chicago was great. Our Host Carole Hartley was absolutely tremendous!
She made everyone feel comfortable and she was always available day or night if
needed. She kept us on time but didn't make us feel rushed.
She did a great job altogether and I will definitely travel with her again.
Well done Carole!!!
Also, our bus driver was very courteous and was a safe, responsible driver.
Thanks,
Donna Millman
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June, 08, 2011
My husband and I recently toured with Eliane and Ken to New York City (May 26 –
May 29, 2011). We cannot sing their praises loudly enough. We both thought
Eliane’s skill as a tour guide could not be beat. She was so cheerful, calm and
in control she allowed us to relax and fully enjoy the trip. Ken’s motoring abilities
were amazing – manoeuvring New York streets like a sedan in a mall parking lot
on a Sunday morning. The two travel days were very well paced with stops
at just the right time and fun quizzes to pass the hours.
We really enjoyed the New York City tour guide. He was very knowledgeable
and considerate of everyone in the group. We especially enjoyed his
recommendation for lunch in the Grand Central Station food concourse.
The choice of hotel was excellent with a good location for food, drinks and access
to the train station. Also, the breakfasts provided a great start to very busy days.
All in all, we have come away with great memories and can’t wait to take another
Comfort Tour – Chicago next?
Regards
Val Deans and Greg Fellowes
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June, 08, 2011
New York City - May26- 29th WONDERFUL! WONDERFUL! WONDERFUL!
What can I say about Eliane and Ken. They are great representatives for your company.
It was a whirlwind trip;packed with knowledgeable information from A to Z!!! I must not
forget Matt in New York City - EXCELLENT!!! Keep him on your payroll. I definately will
spread the good word;about Comfort Tours Canada. We were almost in tears having to
say good-bye to one another in the parking lot! What are we going to do tomorrow!!!
I'm looking forward to doing it all over again - BOSTON. One hitch - I want Eliane and
Ken to go for the ride! Word of mouth is your greatest advertisement; thank-you for taking
good care of me and all the passengers on the bus. Yours truly - Patricia Lim ______________________________________________________________________
June, 08, 2011
Natasha was the best! She is very knowledgable in her field and the additional information
on DVD helped me to know a lot more of Canada. The other two tour guides were also
excellent. John also got A+ for his driving. I got my moneys worth.
I commend your company for the excellent planning of the tour.
Leela Makhan (Trnidad)
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June, 08, 2011
Good Morning;
Once again, I had a wonderful time on my Comfort Travel trip to Chicago. I've now been
to New York, Washington, and now Chicago with you, and had a great experience on each.
Our tour guide Carole, and driver Rick were fantastic. I do though have a few suggestions:
1) The hotel, though beautiful, was too far from Chicago to make commuting ourselves
convenient. Both the New Jersey and Bethesda hotels were easy commutes from the
"big" cities, and most passengers travel by train or subway on those trips. We were
not hindered by the hotel locations at all. That was not the case with the Schaumburg
hotel. Commuting from Chicago to it meant both taking the train AND then a cab from
the closest station. I don't believe ANYONE on our trip felt comfortable with this. It's
unfortunate, because on Saturday, many had lots of free time between our Navy Pier
experience and the 6pm pick up, and would have traveled to the hotel ourselves had it
been easier. I honestly understand the business sense this hotel makes, but one outside
the city, but more commute convenient would be better
2) Include the architectural boat tour in your schedule of events.
What a wonderful experience.
3) Please, please recommend Absolutely Segway Tours for those interested. 10 of us
experienced the best city tour ever. We actually were able to get closer to the city's
highlights on our segways than we were with the bus and our tour guide could not have
been more accommodating. We had a bad experience with another LARGE bike and
segway company who would not even acknowledge us, so we were quite put off
and really, really disappointed. We walked 1/2 block further down and found Absolutely
and The owner could not have treated us better. I can't wait to get back to Chicago and
go on their Fireworks Tour (every Saturday night).
4) Our trip was scheduled to spend 2 1/2 - 3 hrs at Navy Pier. There is almost nothing
to do at Navy Pier if you don't have young children. I would suggest you just allow Navy
Pier be a drop of spot for anyone interested in spending some of their "free time' their.
Boy, I hope the above didn't sound too critical, because it's honestly meant as constructive
criticism and suggestions for the future. We had a great time, and I would definitely
go back again.
Sincerely
Carolyn MacVicar
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June, 07, 2011
We just wanted you know know what a fantastic time the three of us had in NYC. This
was one Mother's Day we will never forget with our Mother and thanks to the tour guide
Eilien (forgotten how to spell it) and the driver Gary we have some amazing memories
to keep with us for a long time.
The trip was well planned out, allowed for some individual sight seeing and let us get
a taste of the real NY. Especially with Mark Levi to show us the New York City not
everyone sees.
Eilien was so knowledgeable about all of the places that we went too that it was like
taking your own NY City tour book with only this one did not require us to have to look
it up in the index!!
Gary deserves some kind of award for manoeuvring us through the streets with such
ease and never once getting stuck in a traffic jam. Imagine getting into NY City without
even one traffic jam in rush hour!!!
Thank you so much we look forward to other Comfort tours in the future
Joan (our Mom) , Jane and Heather (the girls LOL)
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June, 06, 2011
We went on the inaugural tour to Washington with Pam and Wayne. It was action-packed
and really enjoyable. Walter was very knowledgeable about Washington and gave us
a great tour. Pam kept us entertained and informed and Wayne kept us safe. Thanks to
you both and to all fellow passengers who made the trip fun.
Nina & Mary
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June, 06, 2011
My husband recently surprised me with a tour to New York through your company.
What a great trip!
Our driver John, was punctual, friendly and fun. Jackie, our tour director, was very
friendly, informative, and completely approachable. She went above and beyond the
call of duty, (making sure everyone was together, buying tickets for attractions for
the group in advance, recommending local spots). She was one of the main reasons
the tour was so enjoyable. We were able to relax because Jackie took care of all
the details.
We were a little disappointed with the local tour guide. He was not engaging, he just
spewed facts. He did not wait for the entire group to present to start and seem to be
racing through the stops without waiting for the group. His speaker system was not
very effective, making it impossible to hear him. He also contradicted Jackie regarding
meeting times and places. He honestly just seemed very uninterested in being there.
We thought all the stops were very well planned and there was enough time to explore
a chosen area of the city. Our only suggestion would be to perhaps change the pick up
point from one day to the next. Instead of Macy's being the drop-off/pick-up point both
days, if on one day a new spot was assigned, it would be easier to explore a different
part of the city. Although Macy's was a great in between point, the subway system
was confusing, and the cabs were expensive.
Overall, a really great experience with very minor complaints. I didn't think I would enjoy
a tour, but thanks to our experience with your company, I am looking forward to our
next bus tour.
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June, 06, 2011
I would like to pay a sincere compliment to Suzanne Marchington our Tour Director on
a trip New York for 4 days from Friday 20th May to Monday 23rd May 2011.We travelled
from Ireland the previous week and were guests of my sister Anne Cushnan and Jimmy
Cushnan and two other friends.From beginning to end Suzanne was the perfect Tour
Director .Having learnt that it was our 40th Wedding Anniversary she provided balloons
and a small gift to surprise us.It was a sweet touch. The trip was good ,the bus driver
was expert and the New York guide was expert. Yours in Travel Mary J McIvor
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June, 03, 2011
Hello:
We were on your coach trip to New York - May 20 to 23. We travelled with Jackie and
John. Both of them were superb and went out of their way to make sure that all participants
had a good time. We were always made aware of what to expect well in advance and
that helped in our own planning of the time available.
The trip itself was great. Never thought we would be able to see all that we did in two days
and still had some time to ourselves. Of course, Jackie was a great help in buying our tickets
thus there was no time wasted in line-ups etc.
The drive to and back from New York was long and tiring....maybe a stop on the way, but
then who wants to unpack and pack for just one night's stop.
Nirmal
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June, 01, 2011
Wonderful trip, host and driver were the best.
Would probably eliminate the old post office stop (in terms of going up) as the view is not
nice with the bars and the dirty windows. Might also consider not coming back on the
holiday due to border traffic. Our guide took care of everything quite seamlessly and having
an experienced Washington tour guide was brilliant.
I would look into fixing your buses so that if people want to watch the movie on board they
could use their earphones and not force the whole bus to participate.
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June, 01, 2011
We travelled with Comfort Tours to New York City on May 20th - 23rd. Our party was
made up of 6 people. My wife and I, along with two other friends and my sister-in-law
and her husband from Ireland who were in Canada celebrating their 40th wedding anniversary.
The whole experience was great, we thoroughly enjoyed ourselves. Our driver Kim
was a magician and I was amazed how she handled the bus through Manhattan.
The guide Suzanne Marchington was an excellent host. She was very knowledgeabe
and most helpful in all situations and how she remembered all our names was
a wonder to me.
She made it very special for my relatives as she announced to the other passengers
about their anniversary and actually presented them with a little gift to remember the
New York trip. Excellent public relations.
All of us would be happy to have her as a guide at any time in the future. The Manhattan
tour guide ( Mark/Matt Levy) was also excellent.
A great job by all concerned.
One last comment which is not a criticism concerns Ellis Island. I would have liked a little
more time there. I know that the ferry schedules etc are beyond your control but I would
have liked more time on Ellis Island even if it meant less time at the Statue of Liberty.
Overall a great experience and we are looking forward to traveling with Comfort Tours
again. Maybe to Chicago.
Jim Cushnan
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May, 31, 2011
I traveled to New York City on the May long weekend. What a great trip. Heather our tour
guide was professional, helpful, knowledgeable and very friendly. She gave everyone
personal attention. I loved her documentaries on the Statue of Liberty and Ellis Island.
Our bus driver, Greg, was amazing. The way he navigated the streets of NYC with
such patience and ease, you would think he was out for a drive in a compact car. Greg
was extremely helpful, knowledgeable and friendly. Comfort Tours and their clients are
extremely lucky to have such wonderful people as Heather and Greg.
Vicki
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May, 27, 2011
Dear Ellen,
We travelled with Comfort Tours to New York City for the first time this May at the
recommendation of friends of ours and what a wonderful time it was!
Our host driver, Ken, was such an amazing driver and we felt totally safe with him.
To be able to drive in New York city one has to be calm, patient and experienced.
Ken certainly has these attributes.He is a wonderful man and we look forward to
perhaps having him be our coach driver on our next trip with Comfort Tours.
Ellien was our host tour guide and we could not have asked for a more kinder,
knowledgeable and entertaining person to look after us. She has such a warmth
about her and we knew we were in good hands. We certainly would love to
have Ellien as our host also on our next trip. The trip was a great worry free
experience and we will certainly do it again.
John, Judy and Seta.
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May, 27, 2011
My friend and I really enjoyed the trip. Pam was an personable guide who looked after
all of us & made the long trip easier with her comments, treats & games. Wayne was
an excellent driver & I felt completely safe with him at the wheel. He also went above
& beyond to help some of the passengers when they encountered difficulties.
This was my first bus tour & I would certainly consider another with this team.
Vicki
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May, 26, 2011
Great trip, Pam Cook is an excellent host and so was the driver Wayne. We had lots of
fun! This was our second trip with Pam and we couldn’t be happier, she’s super!
Sincerely,
Irma and Paavo Niemi
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May, 26, 2011
Hi Sorry it has taken this long to get back to you. I had the most enjoyable visit to NYC and
our hostess was absolutely the best! The bus driver was kind and courteous and showed
an enormous amount of patience with a bus load of tourists. I would appreciate any
information you have on the Boston excursion. We may book again if there is anything
available in March 2012 around St. Patrick's Day. Thank you all again and looking forward
to another tour with you.
Marilyn
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May, 26, 2011
Good morning,
We recently went on the tour with Eiliane and Ken to Boston. Both my husband and I
were very impressed with the professionalism of both of these individuals. They were
very efficient and fun to be with. We enjoyed the trip very much! We also went with
Comfort Travel to Chicago last year and enjoyed it as well.
Please forward any info on upcoming trips with Comfort Travel.
Take care,
Sarah and Henry Doucette
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May, 26, 2011
Hi there,
The trip to Washington with Marilyn this past weekend was GREAT. Marilyn is an
experienced, knowledgeable, and enthusiastic guide. Her enthusiasm is impressive
and contagious. We learned a lot, we saw a lot, and had a lot of fun. All the funny
games and quizzes helped us to learn more and remember details. Thank you Marylin.
Comfort Travel should be proud of their tour directors.
Last year I had a wonderful trip to Chicago with Eiliene.
Boston is the next destination.
Mirjana & friends: Nada, Milan, Lucia, Milorad, Zlata
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May, 26, 2011
I recently took the tour to Boston. Of the 15 attractions listed on Google I think we saw
14 of them. The itinerary was jam packed with attractions or places of interest that was
well worth the visit. A seafood dinner had been arranged for the group and enjoyed by
all. Eliane was full of energy, extremely positive and a real joy to travel with.
Diane Gougeon
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May, 26, 2011
Just went to new york with Heather. Greg was our bus driver.
Heather was fantastic it amazed me how she could always be off the ferry or right in
the meeting place before anyone else. Very nice and very informative, and it was incredible
how well the driver did his job. Thank you both for making the new york trip even better
than expected.
from
Jennifer and jason
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May, 25, 2011
Hi,
I had a wonderful time in NYC this weekend. It's not possible to see everything in those 2 days
but we got to see quite a bit and more with our free time. Heather the tour guide was great!
She's very knowledgeable and very friendly, and is very organized. She was there to answer
any questions we had and did a great job of keeping the group together, and made sure that
everyone was enjoying themselves. I was happy to have her as our guide. Greg was an
excellent driver and got us around, we couldn't have done it without him. The hotel was lovely
and the breakfast was delicious.
While I enjoyed the trip very much, the New York step on guide that was arranged for us was
vague on some of the details with the city. Also it would be nice if we could get off for a few
minutes at some of the other parts of the town like Soho district or Harlem, and take pictures.
Maybe make the trip 5 days instead of 4 so that we have an extra day in the city? Other than
that, I enjoyed every bit of the trip and I plan to take another bus tour with your company again.
Thanks again so much.
Nav
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May, 25, 2011
Hello,
My wife and I had a great time. From the first day on, we knew we were in good hands with
Sue and Ken. They are very proffessional. Ken is an excellent driver. Sue is very organized,
gives personal attention to everyone and has a great sense of humor. Hope we will be able
to take more coach trips with Comfort Travel, and especially with Sue and Ken!
Allan Woods and Maria Olah
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May, 25, 2011
Hi,
My wife and I had a wonderful time in NYC this past weekend. A really good group
of people and your tour guide Heather was absolutely lovely. The nicest tour guide
that we have ever had. Knowledgeable and extremely well organized. She obviously
loves her job! It’s the first time that I’ve ever given our guide a goodbye hug!
Tough to see a city like NYC in 2 days but we covered most of it. The Saturday bus
tour would have been better if we could have made a few more stops along the
way to have a better look at things. The hotel in New Brunswick was nice but a l
ittle bit far from Manhattan. I can’t say I was thrilled taking the New Jersey commuter
train back at 1:00am. I would prefer to pay a little bit more and stay in Manhattan.
Overall though a very nice trip!
Cheers,
Rob
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May, 25, 2011
Another great tour. We went to Chicago last year and last weekend to Washington DC.
Everything was perfect. Both Wayne and Pam were excellent driver and tour director.
They were there all the time ready to help and we thank them very much. Even the
waiting at the border, they made it easier. Your company deserves our greatest
appreciation. Next trip to Boston.
Beatriz and Eduardo
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May, 25, 2011
We had a wonderful trip to Washington this past weekend with Marilyn. She is
a very professional and helpful guide as was our driver, Byron, who had the
patience of job to navigate Washington. We also met Suzanne, our guide for
the trip we made to New York last November, at the border. It was nice to see
and chat with her again. We are looking foward to our next trip to Boston or
Chicago, with a return trip to New York.
Thanks also to Tanya for her excellent booking expertise.
Sincerely, Dianne and Peter
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May, 25, 2011
I had a wonderful time on my trip to New York City. The tour guide Suzanne was
excellent. She accommodated everyone and was always there to help you. She
made the trip so much more enjoyable. The only thing I wish was changed was
the length of the trip. Another few days would have been nice. Our bus driver
Kim, is an excellent driver and also made the trip wonderful.
Thank you.
Cathy Fialkow
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May, 25, 2011
To Whom it may concern
First and foremost the Bus trip was really first class , Suzanne the tour manger
was excellent , first class and full of information and attention to detail was
second to none .
Suzanne also had all in the bus communicating with each other ,excellent tour manger ,
so personnal and and very well mannerd .
Now for Kim , excellent driver so informed , and with it in everyway , she deserves
a medal with the way she worked throughout the weekend , traffic and on time ,
nice person , would give her an "A" in all aspects .
Tour guide in New York , Mat ?? moustachs and comments excellent , he was well
informed ,and gave very good insight to areas of intrest , thank you Comfort Travel
for the wonderful time that Isobel and I had on the weekend , photograghs will follow .
Yours truely
Hugh Gillies
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May, 25, 2011
Just wanted to pass along while it was fresh in my mind how my sisters and
I enjoyed the Washington trip. Marilyn is such a dedicated guide. She leaves
no stone unturned to attend to her clients needs. What a delight. Byron as
well was very accommodating to our requests. A delightful team!!
I had one suggestion: We should all have name tags to enable us to get to
know each other better as we travel along.
See you on our next adventure with Comfort Travel!
Carol Padmore, Ellen Trotman and Shirley Forde
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May, 25, 2011
We have really enjoyed our tour. Both Ken and Eliane were always pleasant and
attentive to our inquiries. The formula is excellent; the tour guide on Saturday was
knowledgeable and very interesting. The whole trip went very well. Comfort Tours
will certainly be our first choice, should we decide to go to New York or
Washington on a bus tour.
Robert and Francoise Chuffart
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May, 25, 2011
Our sincere thanks to Comfort Travels for arranging such a nice trip. My wife Hilda
and myself enjoyed every aspect of the trip. Eva was just fantastic, so is our driver
John. Such a cool and patient man. I wish I was half patient like him. It is not easy
to drive in such narrow and crowded streets in Montreal and Quebec City and he
did a fantastic job.
We wouldn't mind taking another trip either to New York or Chicago and would
definitely pass a good word for Comtort among our family and friends.
All I can say is Thank you
Best regards
Victor and Hilda Vaz
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May, 24, 2011
To the proud owner of Comfort Tours,
I am totally impressed with the services provided by our tour director, Pam Cook, she
is one spunky lady that kept up awake on our long journey to Washington, DC and back.
Our bus driver Wayne Davenport is the greatest driver of all the bus tours that I have
ever been, he went over and above his duties in driving us around safely. One of the
couples in our tour inadvertently threw their electronic gadgets in the trash bag.
Wayne went through the garbage bags underneath the bus to retrieve the thrown
gadgets while we were waiting at the border crossing.
An here is one for the “Medal Of Service”. We are from Winnipeg and we were
suppose to catch the 10:50 PM flight out of Toronto last night after the bus tour.
We got to the border at 6:30 PM early enough to get to Toronto on time BUT due
to the long line up of tour buses clearing the Canadian Customs, our bus did not
clear until 9:00 PM. It was a blessing the Wayne has to log off from driving since
he will have to drive this morning to Ottawa. He has to be relieved from driving
past the border, and Wayne agreed to drive us to the airport on his way home.
Wayne and Pam was so concern that we will miss our 10:50 PM flight. Wayne
went the extra mile to drop us off the airport just in time to catch the plane home.
We got home safely and we thank Wayne and Pam for making our bus tour with
Comfort Tour a “COMFORTABLE” and memorable one. I commend Wayne for his
dedication to his profession in keeping the company’s clients happy and
well served.
Thanks a million !!! See you next year for the Boston tour (we’ve done New
York and D.C.)
Rene and Thelma Lagadi
Winnipeg, Manitoba
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May, 24, 2011
My tour to Chicago was excellent. The tour guide (Natasha) was exceptional and
did everything to make the trip a success. Very pleasant and knowledgeable.
Also, our bus driver was very good.
This was my second trip with Comfort Tours – my first was to New York and
I hope to take advantage of your other tours in the future.
Shirley Arnold
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May, 24, 2011
Just returned May 23rd from a wonderful trip to Washington with Comfort Tours.
This trip far exceeded our expectations. Marilyn was a wonderful leader and
went above and beyond to ensure that everything went smoothly. The bus
driver, Byron, was very skilled and the epitome of patience. He did everything
in his power to ensure the safety of all his passengers. Thanks to both these
wonderful people we had a most enjoyable trip and look forward to more trips
with Comfort Tours.
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May, 24, 2011
WONDERFUL WONDERFUL WONDERFUL TRIP TO WASHINGTON DC!!!!!!!!!
hello everyone at comfort travel. we just wanted to express our extreme gratitude,
to your company for enriching our lives once again... washington was WONDERFUL!!
we learned soo much PAM COOK is the very Best ever(which i knew from new
york too) our bus driver WAYNE was top of the line. both in his driving and his
personality... wow ... now we are all planning chicago in the fall and we WANT
PAM and Wayne... we told them we are going to stalk them.......... very satisfied
customers... (can you tell we are happy) colleen grubb, judy falls, marilyn and butch
campbell, dennis and brenda brown.. and heather, becky, and roberta godwin...........
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May, 17, 2011
Hello there! I loved the New York Tour! Sue Stickland did an amazing job as our tour
guide and Ken Macs also did a wonderful job manoevering the coach through the
streets of Manhatten. The tour was well organized, safe and informative. My only
minor criticism is that sometimes there weren't enough maps, pamphlets, etc. for each
person. We often went our separate ways and therefore it's important that EACH
person have their own materials. As I said, this is only a minor criticism. I would
highly recommend Comfort Travel to others and will take another tour someday.
Carol Tucker
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May, 16, 2011
Hello. Just returned from a trip with Sue and Ken to New York City. It was fabulous-the
driver Ken, was so calm and knew his way around every street in the city. Sue was
fun and informative and kept things going so smoothly. The activities were well planned,
we liked going up to the top of the Rock after having been on the city tour so we could
recognize streets and landmarks we`d already seen. Our city tour guide, Gideon, was
funny and full of knowledge-my only complaint was that he moved at quite a pace walking
through Central Park and would begin his commentary before all the group was assembled
at each stop. But it was wonderful to walk through the park instead of just driving around
it.The bus was comfortable, but I thought that the guide could caution passengers against
reclining their seat backs for the comfort of those behind them-space is at a premium!
And when maps or information was handed out, there should have been a copy for
each person, even though we were in pairs, we weren`t all going to the same place all
the time. All in all it was a wonderful experience, and we`re looking forward to traveling
with Comfort again-maybe Chicago next spring!
Barb Armstrong.
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May, 16, 2011
Hi,
My son and I went to New York on a tour in May. It was nothing short of fantastic!! I had
been to NY twice before and learned so much on this trip it seemed like a brand-new city
to me. We stayed at the Hyatt in New Brunswick, NJ and it was a great treat to be able
to get a look at this part of the US. Eliane, the tour guide, and Gary, the driver, were both
superb!!
We are definitely going on a second tour with Comfort Travel - maybe to Washington DC
next year!! I would highly recommend anyone to take a tour with Comfort Travel!!
Sincerely,
Lori and Gabriel
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May, 13, 2011
Good Morning. I returned from the New York trip on Sunday evening. The trip exceeded
my expectations. The bus driver, Greg, was extremely skilled, courteous and kind and
drove through the countryside as well as the busiest New York streets with unflagging
patience, care as well as flexibility when required to make last minute changes due to
unforeseen circumstances.
* Eliane was the most wonderful guide, again - patient, kind,
professional and considerate, as well as a fount of information as we travelled. She
somehow managed to make the long drives back and forth entertaining - quiet when
we needed quiet and quizzes, historical/geographical information to keep us engaged
and interested.
* Thank you very much for the inclusion of Mark Levy - it was
delightful to hear from a native New Yorker and I feel the entire trip was greatly
enhanced by his humour and knowledge.
In short, I cannot wait for my next trip with Comfort - and as I mentioned to my friend
who accompanied me, if only we could travel the world like this
- I would never get on a plane again!
Thank you!
Andrea Sloan
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May, 10, 2011
Hello, I really enjoyed the bus tour of New York City Easter Weekend! Our tour guide
Natasha & driver John were great! Thank you so much.
Zina Piercey
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May, 04, 2011
Good Morning!
I would like to share a few thoughts on our recent tour with Comfort Travel.
Our party of 3 travelled with Comfort Travel in its inaugural visit to Boston during the
Easter Weekend, 2011. Our tour guide Pam did a wonderful job, not only keeping our
group occupied while travelling, but also in helping us to get the most out of our 4 day
visit to Boston, and Cape Cod. Despite the horrible rainy weather for our walking
tour of the Freedom Trail and around historic Boston, Pam, along with our local guide,
kept things moving along, and interesting. We had a lovely day on Easter Sunday
travelling to Hyannis, and Plymouth with glorious weather and lots of quaint sightseeing
opportunities. Pam handled herself professionally during all situations, even when
she lost her camera!
Our bus driver Ken, was another seasoned professional in whom we had complete
confidence. Ken obviously knew the route, as well as the city of Boston very well,
and handled our one mechanical emergency with speed and efficiency, and got us
on our way again quickly. We commented to ourselves repeatedly that it was so
nice to be sightseeing, and to leave the driving and responsibilities to Ken and Pam.
We had a very busy 4 days for our adventure to Boston and felt that we certainly took
full advantage of as much as there was to see and do, in such a short time. Our only
suggestion, as this is the maiden voyage for Comfort Travel to Boston, would be to allow
passengers an option during the afternoons while in Boston. For example, our hotel had
a lovely pool, as well as gym, hot-tub, and sauna. Each person in our party would have
liked the option to have a few hours before dinner on each the Saturday and Sunday, to
either be dropped back at the hotel, while others could opt to stay in Boston proper and
continue with the group. I understand that with larger groups, this is not always possible,
We were lucky enough to have a small group of about 20 people, and this made for some
flexibility. As it was, our days consisted of leaving the hotel right after breakfast and not
arriving back at the hotel until about 8:00 - 9:00 pm. Luckily we had the stamina for this,
but I can see this schedule might preclude others with either medical limitations, older
passengers, or those who don't wan't to keep up such a pace.
However, we enjoyed our days fully, especially the option that we took of a group dinner
on Sunday at No-Name Seafood.
I will forward some photos of our trip, once my husband has them ready to send.
Thanks again for a great adventure to Boston, and we look forward to travelling again
with you in the future!
Sincerely,
Sandy & Fred Webb, and Gary Dee.
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May, 02, 2011
Hi
We recently joined join your \\NewYork bus trip between April 22-25th 2011 and we
enjoyed very much.Our guide Elianne Delettre and our bus driver Wayne were so
kind. They were very helpfull.
Thank you very much:))
Now we are planning to go To Chicago and to Boston while we are going to take
the opportunity of another long weekend:))
Beril and Adnan Argun
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April, 29, 2011
Comfort Travel,
Easter Weekend I travelled to Boston with Comfort Tours for the first time.
My Tour Director was Pam Cook. My Bus Driver was Ken Mackenzie.
I sincerely had a wonderful time! Pam did her utmost best to make us feel
comfortable, accommodated, educated and entertained. Her pleasant , friendly
personality was always shining which definitely helped to make the dull
rainy days bright !
Ken's punctuality and safe driving helped things to run smoothly. When
we experienced a little bus trouble in Boston I heard no passenger
complaining and there was tremendous cooperation amongst us when our
transportation plans had to be modified. This I believe can be directly
credited to the atmosphere of camaraderie amongst all of us Ken and Pam
both help to cultivate on this trip.
What I thought was most considerate was after the problem with the bus was
solved, Ken took the time to explain to all of us what exactly the trouble was with
the bus, the solution and then did his best to reassure us that there would be no
problems to return home safely on the same bus.
I was totally satisfied with the hotel accommodations, the choice of restaurants
and the many sites we saw. I felt this trip was money well spent and a
wonderful time enjoyed. To sit back, relax and just enjoy having someone else tell
me where to go and what I should do is truly a treat for me.
I would definitely travel with Comfort Travel again when I need a quick getaway or
ComfortTravel includes new destinations. At present I have been to all destinations
Comfort Travel now travels.
Thank you for the experience!
Respectfully Marcia Cameron (Very satisfied customer)
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April, 28, 2011
Hi there,
Just wanted to let you know that my husband and I really enjoyed our trip to Boston
last week-end. The hotel was great; the city tour was good (despite the very rainy
weather). The trip to Hyannis and Plymouth was the best! Butoverallthe best part
of the trip was our Tour Guide, Pam Cook and our bus driver, Ken“Macs”. They are
both very professional and knowledgeable. They both remained very professional
during our“busbreakdown”! It was also fun to go out for dinner as a group; gave
us a chance to get to know some of the group better.
I will definitely be recommending this trip to my friends. I have been on one ofyour trips
before ( to New York in December 2009; with Pam and Ken) and really enjoyed that as
well. We’re hoping to go to Chicago at some point with your group.
Great time!
Michelle Giles
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April, 26, 2011
Hi there;
I just returned from the New York trip. This was my second New York trip with
Comfort Travel, and I have to tell you I was not disappointed. This time I took my
daughter. Although the trip was the same as the first time, I would definitely do it
again. Pam and Ken the first time - Eliane and Wayne this time. Both tour guides
and drivers were wonderful. They made sure to get to know each and every
person on the bus.
The accommodations were top notch. Our New York tour guide - Hardy, was
every bit as entertaining as my first trip, and tour guide - Mark. Rave reviews both
times. Well done Comfort Travel! Highly recommend!
Kelly Danford
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April, 26, 2011
Hi
we just got back from New York after 4 days tour with your company.
I would like to let you know that we absolutely enjoyed our trip . Our Tour guide
Natasha was excellent, she is very caring, well informed and her manners are
very professional . We have travelled many times in the past with different tours
and I can say she is one of the best.
John the driver was very good as well . Overall I don't have anything negative to
say about your tour, only an ideas. I think 5 hours on our own was too long after
a long day , especially that our hotel was so far away and was not easy to go
back there, if you can cut that time down to 3 hours I think works out better for
many passengers.
We hope to get opportunity to travel with you again in future.
Regards
Fariba Vaziri
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March, 30, 2011
Your tour to new York was fantastic! The Bus driver and tour guide Pam I've mentioned
them often how personal and excellent informed they were I certainly intend to take
another bus tour with you.
Thank you for your bus up-date.
Marj
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March, 22, 2011
What a great trip my daughter and I had to New York. Sue was a terrific tour guide.
She was warm, friendly and very knowledgeable. The bus driver, Ken was great too.
We saw so much and really enjoyed it. We always felt safe and well cared for throughout
the entire trip. I would recommend this trip to everyone.
Thanks again Sue and Ken for a wonderful time!
Tracy and Hannah
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March, 21, 2011
We had the most amazing time on our trip to New York over the March Break.
Hard to believe we saw so much in just a few days. This is the perfect way to see New
York if you have never been there before. We were able to see many landmarks and
attractions that we may not have been able to see by going on this tour.
Our walk on guide, Hardee, was excellent and knowledgeable,
we learned a lot about New York, past and present.
Our tour guide Sue was also excellent,she kept us informed at all times.
She also kept us entertained with games, music and movies.
Our driver Ken was pleasant and very skilled, whether we were on the highway
or the busy traffic in the city we always felt like we were in good hands.
Thank you for a wonderful experience,
we would definitely consider taking another bus tour in the future.
Pete, Julie, Andrew and Mike
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March, 18, 2011
Hello,
It was our first trip to New York so we were excited and a little nervous.
But as soon as we got on the bus we realized we were in good hands.
Ken is a very good driver, he drove us safely through busy New York and back home.
Sue is a pleasant and tactful guide she knows how
to make people feel comfortable and happy.
We had a nice and pleasant experience.
Thank you,
The Stans
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March, 17, 2011
Thoroughly enjoyed the trip. Natasha was most accomodating and extremely pleasant.
Her movie choices need some work however.
Our only concern was that the bus driver seemed
a little shaky at times. Don't know if he was tired, but it did make us a little nervous.
Considering Chicago for the fall.
Thanks for a good overview of N.Y.
Maxine Campitelli
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March, 17, 2011
My daughter and I were on the NYC trip from March 12th - 15th.
From boarding the bus on Sat. morning to coming home on the 15th the trip was fabulous.
The comfort stops were timed well.
The tour guide Sue Stickler was pleasant, very knowledgeble, and humourous.
The hotel arrangements were good, information was accurate, the New York guide was very
informative without being boring.
The whole trip was safely driven by Ken, the coach driver.
He was friendly, funny and was able to safley navigate the narrow very busy streets
of New York city.
I have already put a recommendation on my Facebook page that if a trip was in your future that
Comfort Tours would be the way to go.
When another trip is in my future I will choose your company.
Thanks for a great trip.
Darlene Chatten
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March, 17, 2011
We just came back from NY and I must say that we had a great time.
The tour was well organized and Sue our guide was awesome.
She was well organized and very friendly to all.
She went out of her way to accommodate every person on that bus that had a question.
She showed a very broad knowledge of New York
and she helped many of us with directions to the places that we wanted to get to.
Ken our bus driver was excellent. You have a great pair with Sue and Ken.
Manhattan traffic just blew me away. I never imagined traffic could be like that.
Ken handles that bus like it was a small car. I can't send him enough praise. He was terrific.
One thing that would have made the bus more travel friendly would be a travel holder for a bottle
or cup and maybe a mesh catch all in front of you like on the airplanes.
This would have made the bus ride alot better as you would have had
somewhere to put your things.
Other than that, the bus was kept very clean.
Lee Ann Barlow
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March, 16, 2011
I just wanted to let you know how amazing our trip was. We went from March 12th to March 15th
We went to New York City, Sue was our tour guide and Ken was our driver.
We had a fantastic time; we enjoyed every second of the trip.
Ken was amazing, safe, and helpful. Ken went out of his way to take us by certain places that
we wanted to go; as well as dropping people off in the city at different parts.
Sue knew the answer to almost every question she had,
and the ones she didn't she found out for us.
Hardee (our walk on tour guide) was wonderful; He knew all the answers, knew the city,
and knew the history of the city.
We are so thankful we went on this tour.
This tour inspired me to look into being a tour manager as a career.
So I just wanted to say thank you for arranging this trip.
The only "complaint" we have was that we wish the trip was too short.
The staff at the Hyatt Regency Hotel we stayed at was amazing; specifically
the manager of the restaurant.
So thank you so much for an amazing trip!
Ashlee Chatten
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January, 07, 2011
Hello to everyone at Comfort Travel. John Hoffman and Margaret Roddy had a wonderful time,
it was our second time to New York City.
Tour Director Pat Cook is without a doubt - special in every way.
You feel like a family on the bus trip, she has a wonderful sense of humour,
she is a listener, caring, and a great organizer, the driver was outstanding, in the crazy weather,
and definately driving
in New York City, especially with the weather they had before we arrived,
which made it so much
more difficult that last New Years Eve,
So congratulations to Pam, Greg, Al, & Staff. including you
personnel on the phones, they all have a wonderful telephone manner. Keep up the good work.
We will be going to Boston and Washington for sure.
Just to let you know we all spread the word on
COMFORT TRAVEL. Happy, Healthy and Prosperous New Year to you all.
Margaret and John p.s. we also went to Chicago, July 1st weekend. amazing trip.
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January, 05, 2011
I would like to thank you so very much for our recent trip to nyc.
We had such a wonderful time and will cherish these memories forever.
Of course, this would not have been possible without our tour guide
Pam and our bus driver Greg. They were the best.! We're hoping to do a boston trip soon.
All the best in the new year.
Sincerely,
Natassia and Christine lei.
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January, 05, 2011
We enjoyed the trip to New York City very much. Our driver, Greg, and tour director,
Pam, were professional and very courteous. They helped make the trip run smoothly.
We found the trip well organized.
If Pam could forward the group shots and the one of my husband and me on the bus,
we would very much appreciate it.
We will definitely think about Comfort travel in the future, and I have already passed
your website on to co-workers.
Thank you
Kathy & Henry Peters
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January, 05, 2011
I attended a New York trip in November 2010 with my sister and a friend.
Within the first 30 minutes where our tour guide Pam provided us with the agenda,
what to expect
along with her knowledge and experience she had us considering another
trip before this one had begun.
Our bus driver was an exceptional driver, friendly and knowledgeable.
The tour provides a guide for the morning but then allows us to explore the city by ourselves.
At the end of the night the bus & guide meets up to take us back to the hotel safely but also gives
the opportunity to stay back if we decide instead.
The weather was too beautiful to return to the hotel early so we took advantage and
as explained by our guide how to return to the hotel we found our
way safely (using NY's equivalent to our GO train).
I look forward in joining another tour guide this year and I would bring my mother along this time
because there is something for all ages and for each individuals pace.
Regards,
Danielle
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December, 22, 2010
Hello, I had such a good time that I don’t know where to begin.
The whole tour far exceeded my expectations, of which, I am very grateful.
The host for this tour was Eliane, and I can’t say enough of about how great she is;
from the moment I stepped onto the bus to the end of the tour Eliane was a gracious host,
extremely knowledgeable and she made all of us feel welcome.
The only grumble I could think of was, the tour wasn’t long enough, another couple of days
would have been grand.
I want to thank both Eliane and Keith for a great tour.
Happy Holidays
Dona Brown
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December, 22, 2010
We recently went to New York City with "Comfort Tours". It was our first bus trip ever
and far exceeded our expectations.
Eliane was the perfect host in terms of planning, execution, personallity, information,
organization and historical content.
Mark Levy was amazing in helping us fall in love with "his New York". Keith managed to weave
that bus through NYC like it was a mountain bike.
The Corning Museum was overwhelming and deserved much more time.
One more day would have rounded out one of the best vacations we have ever had!
Thank you Comfort Travel...we're hooked!
Corry & Marie Wursten
Alliston
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December, 20, 2010
We had a great time in New York. Hotel was great. Our tour guide Marilyn, was lovely and
very accommodating.
We stayed in the city to see a broadway show and felt quite comfortable taking the train.
Would highly recommend the trip.
Thank you.
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December, 20, 2010
"Dear Carole,
Maggie and Marcia want to thank you so much for the wonderful tour of NYC.
This was really the best way to travel, it was much more than what we expecteed.
Carole, we really apreciate your kindness, patience, knowledge of NYC,
and being just so organised, which made our trip even more enjoyable.
We hope if we do the Chicago tour that we will get you and John as our tour guide &
driver as we thank you make a great team.
Cheers! Maggie & Marcia"
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December, 16, 2010
I booked a tour to New York with your company. We departed Dec. 2 and returned on the 5th.
Our tour director was Pam Cook. I just wanted you to know that I was totally delighted
with the whole trip.
Pam certainly made it very easy for everyone and her very professional way
of handling everything about the trip was much appreciated.
I would not hesitate to book another trip with her as the tour
guide again. The driver of Dennys bus lines (Keith) also was excellent and it was
he who saved us from becoming involved in the massive snowfall near Buffalo by
circumventing the storm.
It was a pleasure doing business with your company.
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December, 16, 2010
Hello,
This was my 3rd time traveling with Comfort Travel and cannot say enough about what
a great experience it was. I want to comment first that your company is a class act for
not canceling our trip.
We had a small group of only 16 for some reason and all of us were grateful it was
not canceled being that the numbers were so low.
The other 2 times I traveled with your company
the bus was full. I guess with Christmas being so close people didn't want to take off
and spend money in the big apple. Crazy people!...it was GREAT!
We had a blast and would like to say that Sue was absolutely wonderful!!!
She is such an energetic and knowledgeable tour director.
I hope to travel with her in future.
Her laugh was infectious…and she was great fun to have on the trip.
She made the driving hours fun.
Ken was great too…very personable, experienced and we felt very safe in his hands.
I have a suggestion.
It might help your website get more people if you could pair up with a parking
garage or at least gather some info so that people see options on the site.
It would make the tour more welcoming I feel.
Also cab companies are another thought to pair up with.
We would have needed a parking garage and a cab from there to get to the drop
off point.
We came from Oshawa and usually get dropped off so it is not an issue
but this time we had a vehicle to park.
We contacted the parking lots around and had to do a lot of legwork, even
driving out to see the sites and ensure our car would be safe etc.
With the storm that was predicted
we ended up parking at someone in the family's house and took a cab there and back.
We had no issues and did not mind. I'm just thinking though if you had an alliance with
a parking lot and/or cab company it might be win-win for all involved as they are
getting customers and you may too as people may feel more comfortable coming
from a distance.
We found a lot of people felt the seats were not super comfortable on the bus…
I guess there are more comfortable buses out there but it was fine…
it was a bus tour and there were frequent stops. Cup holders would be nice….for sure.
We had a great experience and will travel with you again. I am still thinking of planning
a NYC excursion for my workplace this summer or early fall and also am very interested
in Boston and Washington for some more personal travel.
Thanks for everything,
Judy P
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December, 15, 2010
George and I recently went on the December 9-12 New York Trip.
We had a really good time.
Ken and Sue were excellent. Ken has the patience of a saint to be able to drive and navigate
New York at Christmas time and Sue is very professional, courteous and knowledgeable.
They also kept us entertained on the bus so the travelling time on the road did not
become tedious.
Good company, good guides and well organized. Would highly recommend Comfort Tours.
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December, 14, 2010
Hi,
I just wanted to write and say that my grandmother and I had a wonderful time.
I have never been on a bus tour before and because of this trip
I would not hesitate to go on another one.
The trip was well organized and I felt hit every highlight I wanted to see in New York.
We even had time to check out the Radio City Spectacular.
I did not feel rushed or overwelmed.
The hotel was beautiful. We had a knowlwegeable tour guide showing
us some of the sights in Manhatten,
Mark was his name. He had a real knack for being able to compare New York to Toronto,
which I felt was an added touch as it seemed he tried to show his knowlege of both US and
Candian information.
Pam Cook was our guide. She is very informative and fun to listen to.
The movies and games she brought to fill in some travel time was
both informative and entertaining.
There were 22 of us in our group and after the first day she made me feel like we were
old friends spending time together.
Always making sure we were all there or knew where we were.
A wonderful and engaging lady. I would go on a tour with her anytime.
Keith was a very skilled and friendly driver. We were able to by pass a storm that would
have delayed us 24 hours. He also manovered the bus through Manhatten without getting
flummexed or annoyed (if he was we sure didn't know it). The banter between Keith and
Pam was refreshing and enjoyable.
It seemed they had a mutal repsect for each other and had
a good working relationship.
I can't wait until I can book another trip with your company.
Thank you so much for making this trip such a wonderful experience.
Kerri Timperley
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November, 24, 2010
Thanks to Comfort Tours for making my husband's 50th birthday a wonderful memory that our
whole family will always cherish!
We were very impressed with the Morristown Hyatt Hotel where we stayed.
Our girls loved visiting the Corning Glass Museum and watching a glass-blowing demonstration.
Our bus driver (Keith) was obviously a seasoned driver who always drove us with a smooth
and efficient ride. He was a master at driving through NYC busy streets!
Our tour guide (Sue S.) went way above and beyond the call of duty to show us an
entertaining and informative time.
She was pleasant, funny, accomodating, and even went so far as to
give us all chocolate bars for snacks before our dinner stop! We enjoyed her movies, quizzes,
tour DVDs, and chit-chat so much that we didn't even notice the driving time fly by.
This was truly an adventure- the perfect way to see NYC for the first time.
We highly recommend
Comfort Travel Tours for a fun family vacation!
Penny Hilton
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November, 23, 2010
Hello,
Just wanted to let you know what a great time my daughter and myself had on the New York trip
that returned on November 14th. Not being sure what to expect this being our first time on
a bus tour but Pam was exceptional, caring, fun, prepared and knowledgable and what a great
and safe driver Greg was. The time spent touring was beyond what we expected and I will be
sure to recommend Comfort Travel to all my friends.
Thanks again for a great time Pam and we will be sure to book another trip with you.
Linda and Rachel Dion
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November, 23, 2010
Hi dear Comfort Travel,
The tour to New York Nov 19-22 was very well organized and we had a nice service!
The tour program was good, the bus was comfortable. Our local tour guide in New York Matt
was very energetic
and informative.
I liked two hours stop for shopping at Waterloo outlet as well. Many
Thanks to Sue and our driver Keith.
They were exellent!
The one change that we all felt would improve the experience would be to pick
up the tourists later after Broadway shows, around 11:30 pm instead of 8:00 pm.
I would like to join the Comfort Travel again to Boston and Washington.
Thank you.
Nina
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November, 17, 2010
Hello,
I just got back from the trip to New York from Nov 11-14,
and I will have to say that you have the most
amazing people working for your company. Pam was our tour manager,
and Greg was our driver, I have never seen or experienced such dedicated and
professional individuals. Pam is knowledgeable;
she knows everything there is to know about New York, plus some.
She took care of the group as if we were
part of her family, worried that everyone was having a good time and that we were safe at all times.
Greg was very courteous and the safest driver, never felt nervous or worried about his
driving the entire trip.
He was also very helpful at giving us directions on how to get around for those that
wanted to stay behind after the 8 o'clock pick up at Macy's.
The hotel looked like it was almost brand new, and very clean.
Overall it was just a fantastic trip, and I can't wait to go on another trip with Comfort Travel.
I will recommend your company to everyone I know.
Greg and Pam are just excellent at what they do.
Maria
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November, 11, 2010
Hello,
It was my family's first time to be on a bus tour and we had a very pleasant experience!
Sue was everything you could ask for in a tour manager - accommodating, fun, knowledgeable,
helpful and sensitive to the needs of the tour group. John was always jovial and on time and gave
us that sense of security that we need being in a big city. The bus was comfortable,
although it may help to add more TV screens so we won't have to strain our necks to watch
what's being shown. We would definitely love to join you on future tours to Boston and Chicago.
Thank you and keep it up!
The Florendos
Fernando, Jocelyn and Karen
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November, 09, 2010
We just returned from New York City on Nov 7th. We enjoyed our time there very much.
Our bus driver(John) is a very safe and courteous driver and our tour guide (Suzanne) was
extremely helpful and friendly to everyone and handled every situation with ease.
We sure covered a lot of ground in four days!!!!!
The accommodation & food was second to none.
It was a small group and we enjoyed everyone's company. We will definitely be travelling
with comfort travel again.
Herb & Marie
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November, 08, 2010
We had an amazing trip to New York City the last wekend in October.
Our driver John and guide
Sue were most willing to go out of their way to ensure everyone had an enjoyable experience.
The hotel and buffet breakfast were great.
We liked the fact the hotel was so close to the train station even though it was a fair distance
from Manhatten. We felt we had a wonderful agenda and the free
time was enough given that by 8:00 p.m. we were worn out!
We will certainly look at other tours with Comfort Travel and are lookng forward to see what
you will offer for Bosten.
Thanks for a memorable birthday trip;
Terry Lenhardt
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November, 08, 2010
My wife and I had a great time with our Comfort bus trip to New York.
We found our trip leader to be very informative and most certainly made the trip much
more pleasurable by taking care
of us during travel as well as when we were off the bus together. Pam Cook was always ready
to help when called upon and her recommendations were bang on ba
Craig, our bus driver, is to be recommended for the way he drives that bus.
He too was always ready
to help and very attentive to his time schedule.
We could always depend on him being there as scheduled.
I would highly recommend this tour and its itinerary. Pam and Craig made the trip extra special.
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November, 08, 2010
HI,
I and a few friends travelled to Chicago recently and can say that our guide, Binnie, and driver,
Keith, were both excellent; friendly, helpful and informative.
The one change that we all felt would improve the experience would be to drop the visit to 'Oprah's'
and the visit to the Sports Stadium to see statues to Jordan and Hockey pla
We would much rather have had more free time to walk around downtown,
exploring some of the architectural sights of Chicago. All in all, however, we had a lovely time.
The trip provided a taste of Chicago and has given me a desire to revisit in order to see it in
more detail.
Again, Binnie and Keith were great.
Sincerely, Colin Campbell
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November 3, 2010
Just got back from the Chicago tour, with Binney our tour guide and Keith our driver.
We had a great time, everything went smoothly, and nothing was too much trouble for Binnie.
I never realized that Chicago was such a beautiful city! Binnie was very informative and made
those long miles there and back go very quickly!! Thanks, to movies, music and games!!
Julie and June
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November, 03, 2010
We just returned from the trip to Chicago, and would like to thank Binnie, Keith,
Trudi and our follow travellers for a terrific time. While the trip to/from Chicago was long,
Binnie made sure were were informed and entertained.
Keith was a steady driver and we felt very safe with him behind the wheel.
Keith - thank you for hauling the wheelchair in and out.
The tours of Chicago were very comprehensive and the schedule allowed plenty
of time to do your own thing. Accommodations at the Westin were first rate.
Although we've been on other bus tours, the ambiance within this group was something special.
Nina & Mary
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November, 03, 2010
What a trip fully enjoyed the New York trip Pam was very good and was very well informed of
New York and could answer questions that we had.
She entertained us very well and boy she could tell a joke some of her jokes were very funny.
John well that man is just amazing I couldnt not image driving
in New York and he did with no problem he was always at the stop when we were told
to there to be pick up the bus was never late.
They both John and Pam were always smiling and were never upset
with anyone. Even when we had a couple late coming to the bus after shopping.
Very professional these two were. The only thing that I would change is the
Corning stop well that was ok not great but the rest of the trip was great.
This was the first bus trip I have taken and I have not stop talking about it to
my friends and co-workers. I would definitely recommend Comfort with no problem.
Jean
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November, 03, 2010
Dear all..
For anyone considering a bus trip to New York City,
we highly recommend booking with Comfort Travel.
Both the tour bus driver John and the tour guide Sue did a superb job.
They were quite a team, not only was the group escorted safely throughout,
were well informed
of the sightseeing sites but made sure they took the best routes during our trip.
And let's also mention,
at times quite a fun comedy act.
All ran according to schedule with only minor delays, no member was ever left behind,
and on one occasion Susan stayed back to ensure we regrouped as a full team.
The hotel booked for us was excellent for accommodation, cleanliness, and with
a superb morning
breakfast buffet. The only drawback.... could have been closer to Manhattan.
Sue did a great job keeping our group entertained and occupied during the hours of travel with
a variety of tools such as movies, documentaries of the sightseeing sites, music and puzzles.
Not to mention we could always locate her in the maddening crowds of NYC thanks
to her PURPLE umbrella.
An added comment for the mini tour with Mark Levey....
It was a real treat following him and his purple
light saber through Central Park, Central Station, Times Square, World Trade center,
Little Italy, etc.
Free time was good allowing us to explore and learn more of the city, the pick up points were
clear and John, as usual was on time.
We certainly will look at booking a follow up trip with Comfort Travel Tours, specifically to Boston.
Thank you to Comfort Travel, Sue and John.
Regards, Rocco and Genevieve Presutti
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November, 02, 2010
Morning,
Jim, Marion and I all enjoyed our trip to New York departing Toronto on 8th October
(we have only just arrived home from Canada to find your message).
Natasha, our Tour Director really made our break to NY all the more enjoyable because of all
her knowledge and interesting facts - she was a mine of information. Byron, our tour guide in NY,
must also be congratulated for his deprecating style.
He showed us parts of NY that I'm sure we would not otherwise have seen.
We were exceedingly fortunate with the weather whilst we were away -
it was just beautiful. Our coach driver was excellent,
never losing his cool in some difficult situations.
I'm quite sure that next time we are visiting Canada we shall not hesitate to book another
Comfort Tour trip either to Boston or the 3 city trip.
Please give Natasha our love and thank her once again for the informative trip that we took
with her once we were back in Toronto.
Regards,
Pat Walker
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November, 02, 2010
comfort,
We just got back from our bus tour from Chicago with comfort travel.
We felt that the tri was vary well organized, professional and fun.
We had never been on a bus tour before, but we must say that we would
do this again with comfort.
Binni , the tour guide and Keith the bus driver, certainly made us feel welcome, secure and
provided the tour of the city and the safe drive there and back.
We would recommend this trip to anyone.
We quickly established bonds with the other patrons on the bus, which made it feel,
welcoming,
homey and comfortable. We were all looking out for each other and became one
big extended family.
You could be with the group, but also had time to go off on your own, if you so decided.
There was room in the schedule to do what you wanted to do.
It was definitely a long drive, and I'm glad that we did not have to do it.
I guess everyone has to decide for themselves, but this bus tour gave us the tour,
the time to do what
we wanted to do, and the added safe drive and the know- where-to-go options which
we appreciated so much.
So a huge thankyou to Comfort Tours for a most wondeful mini vacation!!!
Charlie and Larry
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November, 01, 2010
We are the Solomons & Mrs. Ritchie and have just returned from The Chicago tour.
We will tell you what we are telling our friends about the experience. It was first rate all the way.
An easy and friendly pace was established at the start and remained right to the end.
The choice of hotel was the right one. All the suggestions for tours and restaurants and shopping
proved to be advantageous.
Bimmy & Keith & Trudy were true professionals as hosts and teachers.
All the passengers felt very safe and relaxed having Keith at the wheel.
Our suggestions for further trips like this would be as follows :
One more day.
Departure one hour later from Toronto.
A fridge on the bus.
Thanks for a wonderful trip and your concern.
Norm & Marilyn Solomon & Faigie Ritchie
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October, 26, 2010
The bus tour with John and Pam from Comfort Tavel to NYC was fabulous.
It was very well organized and everything was on schedule. John and Pam were
the best! Friendly, funny, gave great advice about the city, made sure we
were all happy. But the greatest thing was that they did NOT leave me behind
in Central Park when I strayed away from the group! I would definately
travel again with Comfort Travel.
Barbara Owen
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October, 26, 2010
Comfort Travel.
We have just come back from our trip to New York in October 2010.
What a Trip! It was just great, a good balance of sightseeing and free time to visit the sights in
New York. Pam Cooke your travel guide did an outstanding job. Everything was well planned
and made our trip to and in New York very pleasant indeed. John did a real good job and we felt
very safe in his ability to drive and help us with our baggage. This was a wll organized trip and I
would highly recommend it for anyone interested in spending some time in New York City.
Daniel D. Zakaib.
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October, 19, 2010
I want to thank Comfort Travel for a wonderful trip.My husband and I had a great and enjoyable
weekend.The driver,tour guides (especially Eva) did a fantastic job.I have learnt so much more
of the history of Canada. Thanks to all of the staff.I certainly look forward to travel with you again.
Enclose are some Photos. .
Liz Mandol & Jose Batista-reyes
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October, 18, 2010
We just arrived back from our trip to New York with Pam and Greg and had a wonderful time.
I was uncertain what to expect as this was our first trip with Comfort Travel and was pleasantly
surprised. The experience was better than I expected. The hotel was wonderful.
The rooms and breakfasts were amazing.
Pam was very informative and kept everyone entertained.
Definitely enjoyed the videos we were shown before arriving at the various destinations.
I am planning to take another trip with Comfort Travel and would highly recommend
your company.
Great job to Pam and Greg!!!!
Tina Lamanna
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October, 14, 2010
Testimonial re: Trip to New York over the Thanksgiving Weekend.
We had a wonderful time on our trip to New York through Comfort Travel.
Firstly the tour guide was fantastic, Natasha was so well informed, friendly, very approachable,
open and receptive to any question or inquiry and made everyone feel very much at home.
We really thought she was an outstanding tour guide, you're lucky to have her.
The driver, Greg, was also fantastic, what an expert driver, New York is a crazy place
for driving but he did a phenomenal job.
He was always cool and collected no mater what the situation.
Natasha and Greg worked very well together and made a great team.
The journey was long but breaking it up with stops, usually every couple of hours,
made it more bearable.
I commend Comfort Travel for trying to have a balance of organized tour and free time.
I think you have found the right combination.
The hotel was great, the rooms were very spacious and clean.
All staff were very friendly and helpful.
We enjoy the breakfast which offered a lot of variety.
We really enjoyed the town of New Brunswick,
both for its small town feel and the number of restaurant choices.
We took the opportunity to look
around the town a bit and enjoyed a lovely meal in one of its restaurants.
NEW YORK, was unbelievable, what a vibrate, incredible busy city. So much to see but the
two days provided firstly an opportunity to get a taste of the sites, our City Guide was also of
a very high caliber, we enjoyed the first day very much and the second with the ferry ride
to firstly Liberty Island and then to Ellis Island was wonderful. The trip to see the Statue
of Liberty was the highlight for me.
And lastly the cost of the trip, so very affordable and at such a high standard.
I'm now planning a trip next year with my Mum on your three city tour of Montreal,
Ottawa and Quebec City, I'm talking to my daughters about a trip to Chicago.
We've been telling all of friends about this trip and recommending that they take
their significant other and enjoy.
Regards
Liz Bonanno
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October, 14, 2010
YES, we had one of the best time of all of our trips. First of all we have the very excellent driver"
Gregg". Thanks so much Gregg for bringing us home safe and sound. Then here comes the no.
1 tour guide; NATASHA GORANSKAYA. I mean she definitely the BEST tour guide in the whole
world.
My husband and I, we travel a lot around the world including cruising,
and we joined organized tour so we can learn much more about the country or the city.
And no....body can compare to her at all.
She is so....
intellegent,so proffessional, yet very funny, amazing and most of all full of informations.
She is an absolutely enjoyable to travel with. I am sure we all have the same experienced
in that whole group. Infact, the next time we're going on another tour we will certainly request
for her again. What a privilege and a Blessing to be in her tour group.
We truly appreciates her so...
much and her enthusiasms in life. Natasha, Jim and I, we can't thank you enough, you made
Jim's big 50th birthday the most memmorable one and the best experienced we had...
Again,thanks a million!!! And we will certainly recommend Comfort Travel to any one who wish
to travel to all of your distinations in the U. S. or Canada. From Jim and Yolanda Johnson,
with Love and God's Blessings!!!
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October, 13, 2010
My husband and I just came back from a four day tour of Chicago.
Pam was our tour director and Wayne the driver.
I anticipated much like an airline tour, a few hours reading our books,
a little looking out of the window and some people watching...well was I wrong...
we were entertained from the get go...Pam, with her games, movies, jokes, and continual abuse
of Uncle Wayne (the good sport) Wayne's driving was second to none...being the back
seat driver that I am, I felt very safe and confident, that he did not need my expertise,
the whole experience was relaxing and comfortable. For once my husband could sit back,
relax and enjoy...
Chicago speaks for itself, if you are visiting I assume you know why you are,
my advise is to do your homework as to how you would like to spend your free time....
museums, shopping, sightseeing, river cruise, etc.There is something for everyone.
If I was to change anything, it would be day two. The free time in the afternoon, could include dinner
(or not), on your own, with an early return to the hotel and the option of dinner at the hotel
or the area restaurants, with some time to shop or enjoy the hotel pool etc.or shopping
in the adjecent outdoor mall.
While the opportunity to enjoy the downtown dining experience was notable,
time was not on our side, (45 min wait for service).
The bus was a stretch to say luxury, I found it a little cramped, however for the time spent it
was adequate. The hotel was "heavenly", truly luxurious and was definitely one of the perks..
I for sure will book again for the New York trip and I can only hope that we are fortunate
to have the small bit mighty Pam and Wayne as our hosts.
Regards, the de Paulsens.
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October, 08, 2010
Hi
We recently took your New York City trip and throughly enjoyed it. Although we had two days
of rainy weather the commentary by Grahame our guide and Mark the NYC guide still
made the tours very interesting. Greg, the driver, was excellent. The Hyatt hotel
in New Brunswick was also great.
We highly recommend this trip.
Carole & Ted Mulvale
Keswick On.
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October, 08, 2010
Many, many thanks for just an absolutely wonderful trip to New York City.
As first time visitors to the Big Apple, your tour was perfect for us
in becoming familiar with the highlights.
Keith, our bus driver, deserves an award for his driving abilities in a constant torrential downpour
on our way to New York; Binnie our super cheerful power shopping tour guide made us all
feel so comfortable and up beat; and Hardy, our New York City tour guide was extremely
knowledgeable and so well informed on the history and happenings in NYC.
The accommodation at the Hyatt in New Brunswick, New Jersey was first rate and
the breakfast buffets were scrumptious. Not only that, finding a Tim Horton's near
Grand Central Station and another on Times Square really made the day... :-)
The reconstruction of the World Trade Center was both awe inspiring and solemn
at the same time.
Definitely a reminder of what can happen in the bl
So terribly tragic but tremendously uplifting to see what is rising out of the rubble.
And, our fellow travellers were such a pleasure to tour with.
What a friendly, happy group. I just loved watching the purse buying frenzies.
Harry Southern
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October, 07, 2010
Hello
I recently went on a tour to New York City with three of my girlfriends.
It was an amazing weekend. Right from the start we had a good time.
Our Tour director Binnie took very good care of us and did everything to ensure
we had a fantastic vacation. She went out of her way for us to ensure we had good
places to eat and got us into the NBC tour, where we were able to see the SNL Set,
which was really cool. Keith was our driver, he drove through 9 hours of rain on the
Thursday to get us to New York and the next two days he drove up around New York
in a Bus. He is an excellent driver. The Hotel was very nice and the breakfast buffet
was perfect to get us going in the morning.
We had a tour guide on Friday who know everything about New York and
I believe he talked to us for 6 hours straight. He knows his stuff.
All in all it was the best way to travel to New York for my first visit.
I will recommend Comfort Travel.
Best Regards,
Suzanne Hanlon
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October, 06, 2010
I have attached my favourite picture with King Kong and I just want to thank you for the great tour
to NYC on September 23-26. Our bus guide, Graham, was extremely well-informed and gave
us all the required upcoming information and pointed out all points of interest along the way
and made sure we were all accounted for. Greg, the driver, kept us safe on the roads,
especially in NYC. I had suffered an badly sprained ankle a week before the trip,
and Greg ensured I got off the bus safely.
Hardy, the NYC tour guide made our Friday tour extremely enjoyable.
He was very knowledgeable, had a great sense of humour, and we had fun following his
red umbrella.
I was not disappointed for one moment, and have already recommended
your company to some friends. Please keep me up-to-date on any upcoming tours..
Thank you
Brigid Stephenson
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October, 06, 2010
I can just say that I had an “awesome” trip. Both the tour guide,
Binnie, and the bus driver, John, were excellent hosts to us while
in New York and I cannot thank them enough.
I would be interested in information on your tour to Chicago when it takes place
as I would truly like to be a participant on this tour.
Once again, thank you
Carol Ann MacDow
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October, 05, 2010
I cannot say enough about the whole tour from start to finish.
Our tourguide Binny and driver Keith were fun and upbeat and yet very professional at all times.
Both were very knowledgable and helpful and made each one of us feel safe and looked after.
The tour design was great even though the pace is pretty heavy and tiring but I did go into this trip
fully prepared to get snapshot views of everything.What this trip did for me was to help me
to know what I want to go back and see and experience.
The bus was pretty comfortable and the biggest thing
I could suggest there is cupholders but again, I am pretty easy to please so I was very satisfied
with it all.
We were provided lots of time for stopping and having breaks to stretch and use facilities.
I also loved that Binny provided movies and interactive games to keep us occupied during
the longer driving stretches.
All in all, it was amazing and I have been telling everyone I know about your company and that
I will also be looking at booking through you again.
I would definately go on any tour that Binny was
in charge of as she made the trip extra wonderful for sure.
Thanks again for providing the memories I will have forever.
Monika McComiskey
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October, 04, 2010
Dear Agent for Comfort Travel,
We and our Dutch guests very much enjoyed the tour to New York City.
The itinerary was well planned and we appreciated the opportunity to board the bus in Grimsby.
The hotel accommodation was good and the breakfast was excellent.
Our host, Eliana, was gracious, helpful, knowledgeable, and kept us entertained without undue
pressure.
The driver, Gregg, knew the city inside out and did an excellent job, especially avoiding traffic
tie-ups due to 9/11 activities. Last but not least, we saw a lot during the two days in NY city.
We certainly will consider future trips with Comfort Travel and we will not hesitate
recommending the company to others.
Regards,
Ebbel and Ann Dykstra
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October, 04, 2010
Dear Comfort Travel.
Thank-you for a wonderful experience with your tour company on the Woodstock Ontario
to NYC Bus trip Sept 23/10 with Pam the tour guide and Ken Max.
I am a nurse who accompanied my 77 year old mom Sophie on the adventure.
Both Pam and Ken were not only attentive to mom's health and wheelchair challenges,
but in most cases anticipated and addressed things to fully streamline the experience
for both of us.
The hotel and breakfasts were definitely 4 star. We enjoyed NYC and would certainly consider
travelling with your company in the future.
When I signed up for the tour with mom, I must admit I wasn't too thrilled about
the long bus ride and anticipated endless boredom.
To my amazement (and I'm not easily impressed)
Pam had an entire repetoire of inter-active stories, jokes, activities,and videos.
She was both entertaining and informative. The bus ride was well spaced with stops
and very comfortable physically.
Pam and Ken catered continuously to the many challenging wishes and requests of the group.
Both had absolutely ensured that everyone left very satisfied with the NYC travel experience.
I would recommend this trip to people of all ages as both fun and educational
yours truly
Angela and Sophie
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October, 02, 2010
It was one of the best organized tours I've ever joined, and I extend my utmost gratitude
to our travel guide,
Natasha Goranskaya, and our driver Brian. Our step-on guides should also be commended.
This trip gave me personally a much, much more appreciation of this country,
thanks in great measure
to the wealth of knowledge that our travel guides possess, especially Natasha.
I am sure my friends, Guia Powers, Lucy Petriv and Stanley Bienczak share my thoughts
on this wonderful and memorable experience during this trip.
I highly recommend this trip with Comfort Travel and hope we would be able to join again
in one of your future trips.
Special thanks to Tanya who arranged this trip for us.
She was a pleasant and well-mannered member of your staff,
certainly an asset to your company.
Sincerely,
Editha (Eden) Tañada
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October, 01, 2010
Hello Friends at Comfort Travel!
I'm sure you receive wonderful tributes for Pam and Ken on a regular basis.
I am not a person, that has the time to write alot of tributes, thus the late hour! BUT,
I couldn't let this opportunity go, without writing my own tribute. Pam goes above and beyond
the call of duty, to remain cheerful, helpful and funny as hell! She is well-versed on New York......
a wealth of knowledge and interesting facts. Pam has nothing but positive comments for people
behind the scenes too (Al and Anna) and is obviously a happy employee. Ken is a competent,
careful and courteous driver. Ken had a minor scratch event in a parking lot and remained calm,
cool and collected.
Both Pam and Ken were so apologetic about the delay, which was only 1 hour.
We thoroughly enjoyed our 32nd wedding anniversary spent onboard your coach enroute
to a lovely time in New York. We had a wheelchair bound passenger (and her two daughters)
and Ken was out the door and getting that wheelchair out in a flash, at every stop.
I think that family was most grateful for the service.
I would recommend your tour services to anyone!
Sincerely,
Janet "Anne" Fisher
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September, 28, 2010
Good morning;
Just a note to thank you, Anna, for your promptness in any questions and helping us plan our
first bus trip, holiday. NYC was GREAT!! Woodstock departure made for a very accomodating
start and end.
The 4 day was perfect, the hotel (Hyatt in Morristown) was EXCELLENT!!
Breakfast buffet was a gourmet's delight, a great start to each day.
Our tour director , Pam Cook, made the bus travel fly by with her tips/DVD's and comical
overtures.
She is so congenial. Bus driver Ken MAC's was amazing, getting us through the city
with ease and safety. Both made for a very relaxing and 'full' experience in New York, NY.
We would certainly recommend 'comfort travel' to our friends for a great city tour.
Sincerely;
Anthony & Vicki
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September, 28, 2010
Trip # 2 with COMFORT TRAVEL
Both Greg and Graham were extremely professional. They were well informed about itinerary.
Every aspect of the tour was well organised.
Graham worked exceptionally well with everyone, and there did not appear to be any conflict
situations on this trip. They both communicated accurate and concise information.
Grahams decisions were reliable and practical.
The tour guide on Friday was exceptionally well informed about the history of Manhattan,
and shared his knowledge in an easy to understand and enthusiastic manner.
Suffice to say I am planning another trip with your company and have communicated
the excellence of the organisation to friends and colleagues.
The hotel in Morristown was just fine,( if a little jaded! )
The staff there were most helpful and friendly.
The town is charming; the Italian restaurant opposite the hotel is of high quality and
reasonably priced. The patio is lively and comfortable.
Many thanks again
Jean S
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September, 28, 2010
It was an awesome trip to New York. We sure were kept on the go.
Pam Cook took great care of us. She made the bus ride fun with her jokes, stories, games etc.
She is a real hoot! She was a great help and could answer questions and let us know good places
to shop. Ken was an excellent driver and drove around those streets in Manhattan like a real pro.
Our bus load of people were bumped from their usual hotel in New Brunswick to one in Morrisburg.
The rooms were great. They were clean, had a fridge, comfy beds, although a stool to get on it
would have been nice for short people. The breakfast was super! What a way to start the day.
The staff were very friendly too. It would have been nice to have had more time at Ellis Island.
I wanted to find family names but we never got there. The weather was 85 - 90 degrees and humid.
The view from 'Top of The Rock' was worth every penny. There was just so much to see and
do but the New York tour guide who joined in told us about alot about N.Y. as Ken drove around.
When we got off the bus to walk around to things we could not hear the N.Y. tour guide.
There were just too many noises which drowned his voice out. He should wear a mic.
Each night we fell into bed exhausted!
Thanks
Doris
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September, 28, 2010
Hello,
We just got back from your 4 day NYC tour. It was amazing, everything we wanted to do
was on the tour. I will start with Graham, he must be your best ambassador, a gentlemen
in every sense of the word. Best was his ability to answer questions we never thought of.
His attention to detail was meticulous. He is very diplomatic and cheerful while at the same
time stressing punctuality. He always counted heads before the bus rolled and gave us train
schedules, addresses, phone numbers and apx. dollar amounts to get to places or back
to the hotel on our own.
The bus driver Greg is next, he is a professional in every sense, never altered his concentration
of the task at hand, and amazingly enough, never lost his cool, never even hit the horn even
when prodded to at inconsiderate parkers in NYC. That says alot about him,he is obviously
another big asset to your tour company.
Lastly, we have to give you credit, you hire excellent representatives, who have all the
neccessary qualities to make this a trip to remember. You chose for us an excellent hotel
in New Jersey that we loved, both its quality and again, their staff, they were very attentive
and helpful. It was clearly a very high ranked resort, with very comfortable rooms and
a delicious breakfast buffet included to boot.
Everything that we wanted to see in NYC was included in the tour plus alot more,
the city guide Hardy was great and shared alot of knowledge and history of all the sites.
Our list of must sees was apx. 10 places, we saw all of them and probably 20 more .
I think the best way to convey how well the trip was is this way, we are already looking at your
Chicago trip and planning to do this again next year, we have absolutely no regrets.
keep up the good work, we will definitely recommend you to everyone , lisa and dwayne
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September, 28, 2010
Al,
I recently returned from the Comfort Travel tour of Canada and it was wonderful!
The tour guide Eva Debrovolski was excellent. She was very informative as well as helpful and
personable representing Comfort Travel at their best.
The driver John Burgess was very professional and did a great job in getting us to our locations
on time and in comfort. If was reassuring knowing we were in such good hands with John.
I would definitely go on another Comfort Tour and recommend you to others.
Thank you.
Irene Bocchetti,
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September, 27, 2010
Hello,
I wanted to take this opportunity to provide you with some feedback about my recent bus tour
to Chicago over the labour day long weekend. My mother and I really enjoyed the tour! Chicago
is a wonderful city and your itinerary provided the group with a taste of the city, waterfront, history,
architecture and so much more. I was thrilled to pass by Harpo Studios and the O store as well!
Pam, our tour director, and Wayne, the driver, were excellent. Pam was very knowledgeable,
helpful and fun! We all felt safe with Wayne behind the wheel. Our local guide in Chicago,
Trudy, was also very knowledgeable.
On a whole, the tour was a success. The hotel accommodations, tour, meals were great.
I look forward to travelling with Comfort Travel in the future.
Many thanks,
Lesley Wright
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September, 23, 2010
Dear Comfort Travel- Team,
The route with Eva was great. She is a nice person. I was happy,that she spoke clear English.
She used simple words, so that I could understand it as non-English-speaking tourists.
I wished, that we would have more free time in Montreal(perhaps 1 day),
because we didn`t seen many objects of interest of Montreal because they were already closed.
Katleen Just
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September, 23, 2010
Hi,
We had great time in New York thanks to Oksana and the driver of course.
Already went to 3 city tour.
Please advise if any new tour.
thank you, lookinh foward to travel with you
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September, 22, 2010
I enjoyed the three city tour very much. Eva Dobrovolski was a wonderful host.
She was very knowledgeable and helpful.
I would welcome her as the host when I do the New York tour.
Linda
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September, 22, 2010
The NYC trip Sept 16-18 2010 was fabulous!, Binnie, our tour guide was very accommodating
and the travel time passed quickly as she co-ordinated entertainment throughout the whole trip.
The knowledge was evident throughout the tour. As this was our first bus tour,
I was very impressed.
Will definitely join your other tours. John, our bus driver was great also, very personable and
provided a safe trip. I don't know how he does it, manuevering that bus around the
New York traffic and people, again impressive. Thanks for the great time Binnie and John,
you made our girls weekend a huge success! Now, we have to get our husbands on a trip.
Barb Gibson
Annette Hebert
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September, 22, 2010
Comfort Travel;
We thoroughly enjoyed our recent Bus trip with Comfort Travel to New York.
Elaine is a delightful / considerate lady, with informative knowledge of our destinations.
She was very helpful at all times to all persons in our Group.
A great Asset to your company.
We would definitely use Comfort Travel if your destinations are on our minds.
Gregg was very efficient to his schedule and his driving skills are Excellent,
truly an Asset to your company.
The Coach was always Clean & Tidy and very Comfortable.
The Hyatt Hotel was Clean & Comfortable I rate it 4 Plus.
We both enjoyed this short experience with Comfort Travel.
The weather was Great and New York showed itself at it’s Best. 3 days of sunshine.
We Applaud “Comfort Travel” for being so good.
Regards Don & Gerry Stegmaier.
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September, 20, 2010
Hello - My husband and I just returned late last night (Sunday) from your Chicago tour.
The tour director on this trip was Pam Cook and the bus driver was Ken-Mac.
Both Pam and Ken were excellent, always willing to help and provided lots of information.
Pam is full of energy, fun and kept us on track. The hotel at which we stayed was
Westin Lombard and it was an amazing facility. This Westin had wonderful rooms and amenities -
the soap, body lotion, etc. in the bathrooms were a delicious surprise.
Breakfast was always plentiful and good, but the last morning was excellent with lots of
yogurt and fruit. The wait staff was polite and efficient.
We had lots of free time in downtown Chicago and enjoyed our visit to the Hancock tower,
the Navy Pier (the stained glass exhibit is marvelous), but there was a huge storm the day
of our architectural boat ride.
There was not room for everyone to sit undercover on the top deck
so we didn't get to enjoy the buildings as much as we would have liked.
We met and made some wonderful new acquaintances and would recommend your tour,
especially if Pam and Ken are director and driver.
Florence & Wayne Burns
Wasaga Beach, ON
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September, 20, 2010
HI, Home last night after a Fabulous trip with Pam and Ken to Chicago !
They are both SUPER People ....GREAT personalities for the job !!!!
We laughed so much and learned so much...oh ya and LOVED CHICAGO TOO !!!
Great city...must make a return visit !!!!
SOOOOOO HAPPY we got to the OPRAH studio and store ...OMG !
Oprah was taping at the time, however,I am sure had she known we were
out there she would have dropped everything to see us !!!
My only comment would be about the BREAFAST at Westin.
I would prefer to see a variety of fruit, yogurt , cereals ..for those of us who do not eat bacon
and eggs everyday ! Did however, LOVE the hotel !!!
I was part of the Chicago 7 , a group of us from AJAX...who later became known as the
Notorious 7...the 7 Wonders of the Ancient Worlds and the Menopausal Dwarfs..........
Our first trip away as a group and it was I think a HIT !!!!
My rating for the trip was 10 out of 10 !
Good Job !!!!
Carol Clarke
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September, 20, 2010
We just arrived home from a very nice trip to Chicago with Pam Cook
(Tour Director) and Ken (Driver).
We had a really enjoyable time and everything was professional and informal (a nice combination,
although hard to achieve). The Hotel was extremely comfortable and clean - any discrepancies
were minimal and Pam was very much on top of everything.
Plentiful breaks at timely intervals and the guests were very good about being at the bus on time.
The driving was excellent. All together we had a lovely time and would use your Company again
without any misgivings. We would also recommend you to any of our friends considering bus trips.
Thank you.
Helen and Jack McDonald.
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September, 16, 2010
Hi there.
Just a note to let you know what a great time my friend Marilyn and l had on the September
9th departure tour of New York City. It was my 50th birthday on September 10th and Eliane
bought me a balloon and a wonderful cupcake which was presented to me while the other
travellers sang happy birthday to me. It was fantastic , what a great memory- New York,
my 50th birthday, and september 11th. Both Greg and Eliane are outstanding at what they
do-they went above and beyond the call of duty to keep pretty much everyone comfortable
and happy. Marilyn and l look forward to our next comforttravel adventure to both Boston
and Chicago. We realize we probably won't get the same tour guide and bus driver but
we feel that's okay because we think whoever you guys hire will be just as fantastic
[ but it would be nice to have Eliane and Greg-lol,lol,lol.]
Thanks ever so much Martha Weston=
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September, 11, 2010
Hi Al,
We had already gone for the New York tour last year with Chistine and John.
It was because we had had such a good time during that tour that we decided
to take the Chicago tour, this year.
However, I must say that the group of people that we travelled with to Chicago
was a much more pleasant group than the one we travelled with to New York -
much more friendly, united, and looking out for one another. We had Eliane as
a tour guide and Keith as our bus driver - both were very nice.
Not all the people in our group had the chance to purchase this particular group
photo when we went for an Architectural Shoreline Sightseeing Tour,
and that is why I would like to share it with you - I have attached both the original scan,
as well as, a cropped picture hiding the shoreline company log.
God willing, I will be travelling with your company again,
and I would recommend it to everyone I know.
Regards,
Sanjeev Thapar
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September, 10, 2010
Hi,
My family and I just returned from a great time in Chicago Sept 3-6.
This was our second trip with Comfort Travel. Last year we did NYC.
Pam, our tour guide, was great. Pam kept us busy with games and showed
us a few movies.
Wayne, our bus driver was awesome. He even took a group of us to the
Shedd Aquarium, which he didn’t have too. Thanks Wayne!!!!!!!!!
Chicago was everything we hoped it would be. Such a beautiful city very clean
and friendly. It’s a must see city.
We really enjoyed our free time 3-8. Still not enough time to do everything.
Our hotel the Renaissance was so clean and comfortable. Beds were so comfy,
with plenty of pillows. The breakfast buffet was great. Never got a chance to visit
the Cheesecake Factory which was just next door.
I highly recommend Comfort Travel. We are so looking forward to the Boston
next year and the Washington trip.
Thank you for another great tour.
Stina, Peter & Laura Zambito
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September, 10, 2010
Hi there,
I just want to let you know that we had a great experience in the Chicago bus tour.
Pam and Wayne were excellent, they both exceeded my expectations and provided
a wonderful experience. I will definitively recommend Comfort Travel and try to take
another tour sometime next year.
Fernando Ozuna
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September, 10, 2010
Hi,
The Chicago tour (Sept 3-6, 2010) was an excellent one.
The city tour guide was extremely knowledgeable about the city's history and must-see sites.
I thoroughly enjoyed her narratives and stories.
Our tour director Pam Cook was "first-class" - very organized, customer-oriented,
and truly caring about the needs of her passengers. She also made sure the long bus
rides were entertaining. This is the second Comfort Travel tour I joined where
Pat was the tour director (the first was last year's Labour Day weekend in New York).
She was excellent at that time as well. In fact, I had such a good time then that
I thought of joining your Chicago tour this year and even brought a friend along.
I also appreciated Wayne, our bus driver during this Chicago trip, who was safety
conscious at all times and who was very accommodating to all of us.
The Renaissance Hotel in Oak Brook was very comfortable and clean.
Breakfast was wonderful! It was such a good way to start a day of touring.
Keep up the good work. I look forward to joining your Boston Tour next year.
All the best,
Maria Legaspi
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September, 10, 2010
Good evening Comfort Travel
Recently my husband John, son John and mother Marg traveled with you to Chicago...
Sept 3-Sept6. We all had a wonderful time due mostly to the friendly and helpful tour guide
Pam and also the driver Wayne. They both made the trip memorable and were very
accommodating to all of us as a group. Pam's motto was..."It's your trip folks, so what would
you like to do?" Majority ruled and I found this to be a great way to get
times straight especially when it came to shopping!!! Wayne took a group over
to the aquarium saving them a water taxi fare which I'm sure they all appreciated.
Chicago was everything we hoped it would be...the waterfront is out of this world and
we would highly recommend the boat excursions...the views from the water...breathtaking!
My husband and son took in a Cubs game on the Sunday which left my mother and myself
free to explore the pier and to get to Grant Park. All in all I would go back to Chicago
in a heart beat and my son has already informed me that he wants to live there!!
We loved New York but Chicago is now neck and neck with the "big Apple"
I would also like to add that the hotel (Renaissance) had the most comfy beds that
we have ever slept in. After a long day on our feet it was nice to come back, relax
and hop in the sheets. The buffet breakfast was wonderful each morning and I had lots
of choices due to a food allergy....the Cheesecake factory next door was a great temptation!
I would highly recommend Comfort Travel in the future...your name says it all!
We're looking forward to a possible trip to Boston next year and I would hope
to have Pam and Wayne as our escorts again. Thankyou very much for a wonderful
holiday and many happy memories that you have created.
Susan Fitzpatrick and family
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September, 10 ,2010
Hi,
I was with my family ( we're four) in the New York tour ( Aug 26-29) .
Before we went for this tour I've been searching for a bus tour company that will facilitate our tour.
The website of Comfort Tours Canada impresses me so much that it actually gives all the details
and the way the daily schedule was described, it looks like it will give us a very organized tour.
Some of my friends recommended other companies that brought them to the same place but I still
went ahead with Comfort travel and they lived up to my expectation. It was indeed very organized
and efficient, our tour director Graham was so nice and accommodating, so with our driver
Wayne who was an excellent driver who made us feel safe while travelling the road.
We were also quite lucky to be with the people who've been with us at the bus as they were
all punctual when it comes to the time that's why we're always on time and sometimes even
ahead of our schedule. Everything seems perfect in this trip .
My kids really enjoyed our first bus tour ..
The hotel was also good except that the internet access was not complimentary
which surprises me.
Over-all we had an excellent trip to New York and we also enjoyed shopping and exploring
the place on our own during our free time.We'll not think twice to have another tour with
Comfort travel.
Thank you Comfort Travel for making our New York tour memorable.
Mildred Manila and family
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September, 07 ,2010
Dear Comfort Travel
We thoroughly enjoyed our 3-cities tour (Montreal, Quebec, Ottawa).
Natasha, our tour guide, was excellent! She communicated well with all on the tour,
was informative and helpful and we could not fault her. We would definitely request to have
her as a guide, should we tour with you again in the future.
In addition, Tanya was most helpful to us in arranging the tour.
She replied promptly to our emails and made it all possible.
We have already recommended your company and tour to our
Australian friends, and one couple will be booking with you in 2011.
Thank you again for a wonderful tour.
We are in the process of downloading our photographs - and will email
a few to you when this is done.
Kind regards
Peter and Jenny D'Souza
Melbourne, Australia
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September, 07, 2010
Hi,
I would like to thanks for your excellent tour guide;Sue and both wonderful local guides.
Byron,he's so nice and do the best in his job.I'm so much enjoy with all the tour member
on the bus.
I'll tell my friends to join your company next time.
Thank,
Jaruwan T.
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September 07,2010
Just wanted to let you know we had a great time in New York.
Marilyn and John were both wonderful.
We seen alot in the 2 days we were in New York.
The New York guide was very good . He was very informative about the
city and what went on during 911.
Would definitely consider another bus trip.
Thanks
Heather & Warren Cassells
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September, 01, 2010
Testimonial on Chicago trip
We just returned from your Chicago tour which my daughter and I thoroughly enjoyed.
It gave us a taste of Chicago, a beautiful city, in short order and sparked in us a desire
to return some day and visit the attractions we were not able to see this time.
We liked the mix of free time and structured time on the trip and made the most of both.
The free time gave us an opportunity to visit the Shedd Aquarium and the Field Museum and
see the gardens on the waterfront and the beach that we were not able to see from the bus.
And the scheduled bus tour hit most of the highlights. We especially enjoyed the commentary
from the Chicago guide, Russell.
The Henry Ford Museum on the way down was a pleasant surprise.
Driver Keith and guide Natasha made the travel down and back a safe and
interesting experience.
We liked her stories and the activities she had arranged.
I wonder if there would be time on the city tour on the way between the hotel and downtown
Chicago to drive by the Oak Park buildings designed by Frank Lloyd Wright.
I would note that this is the second trip I have taken with Comfort Travel. The other one was
to New York and I would be interested in tours to Washington, D.C. or
Boston if they were offered.
Angela B
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September, 01, 2010
Hi,
The bus tour was enjoyable. Our bus driver, John was very efficient and is a safe driver.
Oksana, our tour leader was very caring, and cheerful. Both of them were very responsible
and resourceful.
The videos covering the history of New York were very informative.
The hotel and the breakfast was good. In two days they tried to show us a lot and took
us to many important places.
I felt that the leg room between the seats was a bit tight as the bus ride from
Toronto to New York took around 10 hours. It was a little difficult to relax on the bus as the
seats wouldn't tilt in very relaxing position due to less space between the seats.
Once we travelled by Grey Hound tours to Florida. The seats were more comfy.
It makes a big difference on a longer distance.
On the whole it was a good experience and a wonderful trip. The whole group was friendly.
We will definitely take another bus tour with Comfort Travel in the near future.
Thank you.
Paramjit and Surjit
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August, 31, 2010
Hi,
We had a wonderful time on our Comfort Travel tour to Chicago.
Toronto could certainly learn a lot from the excellent layout of the waterfront in Chicago.
A beautiful clean city. A highlight for us would have to be the Architectural Cruise on the
Chicago River.
It was stunning and the tour guide on the cruise was excellent.
The visit to the Ford Museum was also very enjoyable.
Our Chicago tour guide, Russell, was very informative and we thoroughly enjoying his tour.
Our Comfort Tour guide, Natasha, was very good.
She provided us with a lot of information about Chicago and was always eager
to answer any questions we had. Our driver, Keith, was also always ready to help
and answer any questions we had - and shared a few good jokes with us.
The Westin Hotel was beautiful and our room was very comfortable.
My only negative comment would be that the hotel was very far out of the city.
Even with a one-hour train ride and the offer of the shuttle bus to pick us up -
it was too far and time consuming. I understand, of course, that to stay in a hotel closer
to the downtown area would be very expensive and therefore make the price of the tour
a lot higher.
I have spread the good news among our friends of how happy we were
the Comfort Travel Tours.
Perhaps next year we would travel again if the City of Boston was offered
as a tour destination.
Thank you for all the efficiency your complany provided.
Sincerely,
Marion McNaught
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August, 31, 2010
I joined the NYC tour Aug 26th-29th, and to be honest I was a little weary as I was going
to on my own. Boy was I wrong...I could not have felt more safe, and welcomed in a group.
The people on the bus, and the residents of New York were fantastic.
Our tour guide Binnie, and our bus driver Greg, were skilled, organized, and friendly.
As a team, they navigated the streets of NYC and showed us as much as you could possibly
see in 2 days. We were provided with fun games and movies on the trip there and back which
made it more enjoyable.
Our hotel was great, and the breakfast buffet was wonderful.
I want to thank Binnie and Greg for making my trip something that I will remember forever.
I will absolutely take another bus tour with Comfort Travel.
Thanks Again. Heather ( Mississauga, Ont)
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August, 31, 2010
Our bus trip to Chicago was very nice and we enjoyed it. However, the free time was a bit long
(2 p.m. to 8:00 p.m) in the downtown area. Shopping is great for those that like to shop but we
are seniors and we found it too long to walk up and down the shops on the main street.
We would have preferred to be left nearer a cheaper outlet mall.
It was such a hot day that we would have preferred to be dropped off at the hotel earlier
so that we could have enjoyed the hotel facilities such as the swimming pool.
Aside from the above, our entire trip was very nice. The bus driver and hostess were both
excellent and gave us every assistance we needed. Elianne went out of her way to please and
looked after us like a brood of chickens! The bus was clean and comfortable.
It would have been nice to have a cup rest or a pocket in front to keep our miscellaneous items.
The above comments are not intended to critisize but are suggestions offered
for the betterment of future tours.
Thank you and we will certainly travel again with you.
Sincerely,
Evelyn and Mel Kenny
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August, 30, 2010
We were on a bus tour to Chicago - Aug. 19th - 22nd with Comfort Travel.
The tour was enjoyable in part due to Keith the driver who was willing to drive the extra mile
and Eliane the tour guide who was pleasant and informative. We were pleasantly surprised
at the City of Chicago being clean and safe to walk around. The people were friendly and willing
to point out alternative restaurants when there were 2 hr. line-ups at some of the more popular
spots.
Would recommend taking the architectural cruise, which is optional, it was different viewing the
buildings from water level. The coach was comfortable, particularly liked the assigned seating,
the hotel was clean and comfortable, enjoyed the full breakfast every morning.
The only suggestion we would make is to reduce the amount of free time in Chicago
from the end of the bus tour to the pick-up to return to the hotel.
We would have had a chance to enjoy the facilities at the hotel
as well as the dining and shopping options around the hotel itself.
Russel & Jean Noronha
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August, 30, 2010
My husband and I enjoyed the tour. Marilyn and John were exceptional hosts.
We learned so much about the city and they made it a very pleasurable experience.
We liked how Marilyn kept us entertained with her words of wisdom and trivia, etc.
The twelve hour bus ride seemed effortless. We would definitely, go on another tour in the future.
Thank you. PS here are two photos from our trip out of 160 that we took.
Mario & Julia Mazza
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August, 30, 2010
We just want to say that it was fantastic to be on the tour to New York city on Aug.26-29 on
Bus # C. Both, Wayne (bus driver), & Graham Anderson (Tour director) were excellent people.
They were very punctual, efficient, well organized, kind and very professional &
it reflected how excellent the service of your company is. We are looking forward to more tours
through your company in future, & I will recommend comfort travel to my friends and anybody
without any hesitation.
Thanks very much again.
Allan & Champa Millar.
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August, 30, 2010
Hi,
We, a family of 4, returned from a great trip to New York (Aug 19-22).
This was our first trip by bus and it was well worth the money we spent.
A special and sincere thanks to Marilyn Perlman who was extremely well organized and
helpful throughout. She made sure all 47 of us were comfortable and enjoying ourselves.
There was never a dull moment and she kept us entertained at all times.
There were many special and cherishable moments because of her.
Thanks are also due to John Burgess our driver, for being punctual at all times and for a safe
journey.
He too kept us entertained throughout the trip with his sense of humor and cheerful attitude.
I would definitely recommend this amazing trip to anybody who wants to experience New York,
and I will continue to use Comfort Travels' services to travel to other beautiful cities.
Tina
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August, 28, 2010
My daughter and I recently returned from the August 19-22 trip to New York City with Binnie
and John.
I wasn't sure what to expect since this was my first bus tour but it certainly exceeded
my expectations.
Games and contests made the bus ride fly by and it was nice to sit back and let John navigate
the drive there and through the streets of New York City. The trip was an interesting mix of famous
landmarks and travelling with our group and Binnie made it a lot of fun. I would not hesitate
to recommend this trip to others.
Deb and Katherine
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I just returned from the August 19-22 N.Y. trip which I thoroughly enjoyed. I give all the credit to
Binnie our tour guide. Her high energy and pleasant personality were immediately obvious.
Her patience, knowledge, great timing and organizational skills were a joy.
She has a very nice manner of speaking and treats people in a caring way.
I believe that these qualities were directly responsible for the cooperation and punctuality
of the group throughout the trip. Thanks to John the driver too. His patience and competence
were appreciated.
As for the composition of the tour itself, it was a good mix of key sights, activities and free time
in the compressed time fr
and would love to be able to know that Binnie is my tour guide.
Diane
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August, 25, 2010
My daughter and I travelled on your New York City tour from August 19th - 22nd.
This was our first trip to New York City and our first with Comfort Travel.
I would just like to say that from the moment we boarded the bus all the way to
New York, there was never a dull moment. Our tour guide Binnie was more than
we could have ever have hoped for. She had a wealth of knowledge about the
wonderful city of New York. She kept us entertained the whole way there and
knew when we just needed some down time. She was full of energy from start
to finish. The crowd we travelled with were a wonderful bunch of people and
we all had such a great time together. I really didn't know what to expect but
my daughter and I enjoyed ourselves so much. We will definitely travel with
Comfort Tours again and will recommend it to friends. Binnie made this trip
a memorable experience for us and we will be forever grateful to her for that.
Michelle & Erin
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August, 25, 2010
Marilyn Perlman was our tour guide and John Burgess was our driver.
Marilyn and John both welcomed us and made us feel very comfortable at the onset of the trip.
John is a very good and cautious driver. He managed to get us to New York
and home again safely. He always greeted us with a smile and sometimes a joke
or two while entering and leaving the bus. John certainly knows his way around
the New York Streets. He always kept us on schedule.
Marilyn continually made our trip enjoyable. She managed to entertain us throughout the trip
with quizzes, special treats and questions about New York, for which she awarded prizes
to the top winners. She managed to keep our group of 47 people together successfully,
and she always explained fully, any questions we had regarding the events and the sights
we were about to visit. She is an amazing host!!!
Marilyn and John went to great lengths to ensure we had the best New York trip possible.
Thank You Marilyn Thank You John and Thank You Comfort Travel.
I would definitely recommend Comfort Travel to family and friends.
Looking forward to future trips!!!
Judy Moe
Ajax, Ontario
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August, 25, 2010
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August, 25, 2010
We had a GREAT TIME with tour to NEW YORK
with BINNIE AND JOHN,Excelent job!!!
It was FANTASTIC will recomended to everyone
Shopping PARADISE and sight seeing WONDERFULL
Sincerrely
M.Rueda's family.
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August, 25, 2010
I travelled to new York City on Aug 12-15, 2010 with Marilyn Pearlman. I had relatives from
Italy with us and they really wanted to experience New York City. We all had a fantastic time.
Even though I had been to the Big Apple many times before, I saw and learned new things on
this tour. We made friends and felt like one big family while on the tour. Everything was GREAT!!!
from the frequent stops, to the 4* hotel, to the fantastic and accommodating bus driver Greg,
to the funny anecdotes from Marilyn, to the New Yorker guiding us through the city....
What can I say - A Wonderful Memory thanks to Comfort Travel.
Natalie Bruno
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August, 23, 2010
My wife and I were with Ileana and Keith on the Chicago Tour during August 19 to August 23.
I cannot begin to tell you what a wonderful experience it was. Every detail, from the pick-up
to the drop-off, was meticulously planned and carefully executed for our comfort, well-being,
and enjoyment. Ileana was fabulous and Keith was the perfect driver and gentleman.
The Westin Hotel in Lombard was one of the best we have stayed in for a long time.
The best part were the tours themselves and the care and effort that was taken to provide
us with memorable experiences. The Downtown Chicago tour with Tony was yet another
excursion we thoroughly enjoyed . Still, we had a lot off free time to go places and do things
we thought best while on the trip. My wife enjoyed the shopping opportunities throughout the trip
and especially on the last day at the Outlet Mall. Thank you for the experience and thanks too to
Keith and Ileana for making us feel special and comfortable on the tour. They were always patient,
helpful, and accommodating whenever it was possible. Thanks too to our travelling companions
for being good comrades, humorous, helpful, and for always being punctual at designated pick-up
points. My wife and I are already planning for the Boston Tour when it comes up in 2011.
Thanks again. It was money well spent.
Vincent De Freitas, MA
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August, 23, 2010
Hi,
We would like to take the opportunity to say we had a most enjoyable trip(to Chicago),
the driver was a safe driver, and the hostwas most helpful, happy, and very willing to accommodate
your needs. Keep up the good work! M.McCulloch
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August, 23, 2010
Thank you, Comfort Travel, for an excellent tour. Our tour guide, Marilyn P., did an excellent job
of showing and explaining the sites and preparing us for the places we were to see.
We have never been on a bus/guided tour before in our travels and were a little uncertain what
to expect; however, we were very pleased with the scheduled events and also the freedom within
the trip to do what we wanted. Marilyn did a fabulous job of keeping us together and on time with
a very demanding schedule. John, the bus driver, was also wonderful and went out of his way
to make sure that everything went smoothly. By the end of the trip, I felt like we were almost like
family, looking out for each other. I would highly recommend this amazing trip, but rest up before
you go, because you won't want to miss anything!
Thanks again,
Mary Lynn and Bruce
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August, 18, 2010
Hi,
Carol Harding hosted an excellent tour. I would go back on one of her tours again...
I only have so much time when in Ontario, so taking your NYC tour was an excellent way for my
14-year old daughter and I to spend quality time together while touring a city we both wanted to visit.
Attached is NYC- Empire State Building at dusk.
Mark McGregor
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August, 14, 2010
Hello, We are writing to tell you what a fabulous time we had with Ken and Binnie in New York
City on Aug 5-8. We had no idea what to expect but it's safe to say this is was a trip to remember!
As a group we seemed to all get along well and click right from the beginning.
The drive was long but Binnie kept us well entertained. Ken was amazing and truly talented behind
the wheel! Our NYC tour guide Mark was also good and really knows his stuff and loves his city.
The hotel was beautiful and accommodating and somewhere we would stay again on our next trip
to the big apple. It was an amazing experience with Comfort Travel and we recommend it to
anyone! Thanks again! Cheers! :)
Jessica & Luke
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August, 12, 2010
I just want to thank Comfort Tours for such an enjoyable trip to New York City. We travelled
July 22-25 on the first bus tour we have ever taken. Eliane our host, was just awesome,
and made us feel relaxed. She was always concerned that we were having a good time,
and asked us the next day what we had done the night before .
She made sure we had enjoyed ourselves. If we do another tour with Comfort,
we hope that Eliane would be our guide!
We also want to thank Wayne, our driver, for the safe trip and for being so easy to talk to.
Joan & Gord Giffin
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August, 11, 2010
Yes my wife and I went on your August 5 -8th bus trip to visit " The Big Apple." and we had
a very enjoyable time.
We met the tour director, Binnie Baria-Capstick and the driver, Ken M. at the Square
one shopping plaza in Mississauga along with the other travellers.
We stopped again in Grimsby and eventually there were a total of 50 of us.
Binnie and Ken did a great job.
We were involved with everyone else throughout the trip and felt safe on the highways
and roads in New York. It was a long trip to the Hyatt in New Jersey but was not
uncomfortable or boring. Binnie kept us entertained with movies, music, quizzes
she had prepared, travel and information about the local sights. She explained the itinerary
and gave suggestions of what we could do during our free time each day.
The Hotel was very good with pool facilities and great breakfasts each day.
The sightseeing days were full but if you chose to be alone, you could.
We met and were totally entertained with the New York day guide, Mark Levy.
It was obvious he was passionate about his city. He answered every question that he
was asked and as he said on several occasions, "He knows it all!"
A very good crew for our very first bus tour.
We were apprehensive when we booked because of;
1. Age related medical difficulties, IE, walking long distances, sitting for long periods,
safety in a such a large city. We were pleasantly surprised and shouldn't have worried at all.
Everything was great.
2. The fact that the total price was lower than every other company we investigated.
We were concerned that we had chosen a "corner cutting trip."
Again, we shouldn't have worried. Everything was first class and we received
excellent value for the money.
We highly recommend a bus tour by COMFORT TRAVEL and will definitely
be taking another trip in the future.
I have attached some photo's of the trip for you to use if you wish.
Regards,
David and Myra Nunn.
Brampton.
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August, 11, 2010
Hi!
We just got back from NYC (with Binnie and Ken - Aug. 5th-8th)
and we are just raving about our trip to our friends and families! Our tour guide,
Binnie was fabulous - she was warm and welcoming, sweet, helpful and professional.
We loved hearing all her fascinating stories and comments about NYC.
Ken was an incredible driver - he was so cheerful and always had a smile on his face.
He's a terrific driver; we can't believe how well he manoeuvred the streets of NYC!
The hotel was spectacular- the rooms and lobby/bar were gorgeous and the breakfast
was delicious!
(A few other people had noise complaints, but Binnie dealt with them!)
We met a group of wonderful people and really became a tight knit group, in fact, we've added
a Facebook group that we hope members of our tour will join - "Across the Border to the
Big Apple with Binnie and Ken" - if you have trouble finding it, add Monica Menard and
Quinn Wilson and you'll see it on our profiles! =)
We hope to book spots on the Chicago tour sometime soon.
We hope Comfort Travel will add additional tour destinations as well!
Thanks for all the fabulous memories!
*Monica and Quinn
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August, 11, 2010
To Whom It May Concern
I am writing Comfort Travel to let you know what a wonderful time I had taking your Toronto to
New York Trip August 5- August 8. Our tour guide Binnie was fantastic.
She made sure that we where will informed about our trip first thing Thursday morning,
not only did she give us a copy of the 4 day itinerary she made sure that we knew how to get
a hold of her each day. I truly enjoyed the movies she provided about the history of New York City.
Binnie and Ken took extra care and time with one of the guests that needed the extra attention.
Ken our drive made sure that we felt safe and comfortable at all times.
Mark our New York tour guide was a pleasure he made us feel at home.
This is the second trip that I have taken with Comfort Travel and I would highly recommended
your travel company to everyone. I look forward to taking another trip next year.
If at all possible would I be able to receive trip updates by email.
Sincerely,
Sherry Truax
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August, 10, 2010
To Comfort Tours and their amazing staff
I couldn't have picked a better tour for my first trip to New York City. Our tour guide Binnie
made the whole trip exciting and fun. Her kindness to all made us feel like one big happy family.
Our driver Ken drove that big bus through the busy, crowed, noisy streets of New York City like
the pro he is. Mark, our city tour guide was full of interesting history and stories.
The lodgings and breakfasts were excellent. What more can I say? I'd go back in a NY minute.
Thanks everyone
Mary Ingham
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August, 10, 2010
Hello:
I was on the trip to New York August 5th to 8th and wanted to let you know what a great time I had.
Our driver Ken was great. He was confident and calm while manuevering the bus through the
heavy New York traffic.
Our tour guide Binnie was fantastic. I was so impressed with the amount of information and
material Binnie provided. Binnie was never impatient with repetative questions and
I felt that she wanted to make sure we had a good trip.
Binnie was also able to keep the bus entertained on the long drive.
Once again, thank you Binnie and Ken.
Brenda Baggs
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August, 10, 2010
I am replying on behalf of four members of our family.
We had a great time, and appreciate that the time spent on the bus was necessary in order for
us to see and do everything. We thought that the tour was the right length for our needs.
People with more time should look for a longer tour, but this one suited us.
We have only high praise for our Tour Director – Jackie, and our driver – Wayne.
They were very professional and well-informed. The hop-on tour guides were also very
well-informed. Jean in Quebec City was very passionate about his city, but perhaps
went into too much detail on some topics. As a Canadian I was most interested,
but a tourist from Iran might not feel the same interest in the battle on the Plains of Abraham.
I suggest that your meeting place at Square One should be close to the
Tim Horton’s restaurant where people can wait and have a cup of coffee and use the washrooms.
The LCBO location, opposite the Panera Bakery was not easy to find, and the bakery did
not open until 7:00 a.m., so we are very grateful to Wayne for being very early to pick us up.
Thanks to Comfort Travel for a great experience.
Felicity Alexander
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August, 09, 2010
Hello,
My son Peter and Husband Robert and I, Jenny arrived yesterday from New York.
This was true Comfort!!
Fantastic choice of Hotel.
Terrific morning breakfasts
Knowledgeable tour guides
Most of all two terrific hosts , Binnie and Ken, so helpful, friendly, kind and expert in their fields.
Thank you Comfort Travel!!!
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August, 09, 2010
Hi,
We thank you very much for a very well organised, informative, and interesting tour on Saturday
July 31st to August 2nd, 2010. Sue, our tour guide, was exceptionally knowledgeable,
friendly, pleasant, and approachable. The two tour guides for Montreal and Quebec City
were also very knowledgeable and friendly. We learnt a lot from them all and will certainly
recommend this tour and bus tour company to others. Greg, our driver is such an experienced
driver, so skillful, calm and helpful. We wish him well as he continues to keeep us so safe
on these roads.
WE always wanted to visit Quebec City and was not disappointed.
Thank You.
Millicent and Joy Speare.
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August, 09, 2010
My husband and I have just spent the most amazing bus trip to New York city.
From the moment we left Scarborough Town Centre until we returned 4 days later it was fun
all the way. Binnie our tour guide, and Ken our bus driver,are two of the most accommodating
people I've had the pleasure to meet. Nothing was ever a bother to Binnie, and Ken was an
expert driver to from and through New York city. They are both a credit to your company.
Our guide in New York (Mark) was great too and very knowledgeable about the city.
We would never ever hesitate to take a bus tour with your company.
Thanks to Binnie and Ken for a most memorable trip. Sincerely Mant and Pat Hammond
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August, 09, 2010
Taking a Bite Out of the Big Apple with Binnie and Ken
I couldn't have imagined a better trip: professional, friendly, caring staff who welcomed you
aboard and then cared for every passenger like they were the only one on board.
Thank you Ken and Binnie for that, and so many wonderful memories! The New York
schedule was jammed packed and we saw so much of New York City in just two days
I can hardly believe it - but we have the pictures to prove it! And just as importantly the journey
there and back was relaxing, entertaining, and fun - just what any good trip should be,
an adventure filled with surprises!
An added bonus was my good fortune to share a ride with so many talented, friendly,
fun loving, storytelling travelers.
Warmest Regards To All,
Kim Dechene
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August, 07, 2010
Hello,
Sorry for the lateness in replying.
The trip was fantastic. Oksana was a very good guide and John was a very good as well and
a very patient driver, they were fantastic.
Except for the Waterloo shopping trip, personally I think it was a waste of time and maybe
we should have come straight home instead of reaching Square One so very late.
But, New York was out of this world, very lively and we had a great time.
I wish to do it again soon.
Thank you for your hospitality.
Dave P.
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August, 05, 2010
Thank you very much for the well organized tour to Montreal, Quebec city and Ottawa
on July 31st to Aug.2nd, we had a wonderful experience with your tour and for sure
we'll travel with you again.
We want to thank Sue our amazing, informative, professional and lovely tour guide
to make this trip so enjoyable. Also want to thank our driver Greg, he is a superior driver
and we felt so comfortable with him in the driver's seat.
Saideh (group of five)
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August, 05, 2010
Hi there,
Both my husband and myself thoroughly enjoyed our time with your bus tour and look
forward to traveling with you again.
We understand you are planning a Boston trip.
We would definately be interested in that.
Sophia Rebelo and Iain Donaldson.
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August, 05, 2010
I enjoyed the Tour very much. Oksana was very professional
and helpful and John's knowledge priceless. Oksana tried and
succeeded in keeping us on time as per schedule. Bus was
comfortable, Hotel was O.K. Breakfast was fair quality not great.
I would most likely take your Tour again.
Edie Carvalho
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August, 05, 2010
The trip was great. Starting from the very beginning, this trip was so much more than what we
expected. Sue (Susan) was amazing. She was very knowledgeable, kind and accommodating.
What a great smile. Our driver, Greg, was the best driver ever. We were always on time and always
at the right place at the right time. The trip was organized well and we did not feel any fatigue
at all from the long drive.
Thank you for this wonderful trip.
Alla, Chris and Gabriella.
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August, 05, 2010
Dear Tanya,
It just looks like I have contacted you few days ago enquiring about the New York trip and here
we are already back from the trip. After my enquiry a friend of mine Dr. Mallya had contacted
Anna and booked this tour for us through comfort travel.
Ms. Pam Cook was our tour director and Greg was our driver. I would like to leave a word
of appreciation for both of them as they were really too good in their work. Pam kept entertaining
us throughout our journey and she was so full of energy & information. She did utilize the every
moment of the journey to educate us about the places we going to visit and its really helped
us to understand and enjoy the places that we visited in New York.
Greg’s driving is outstanding and we really would like to thank him for driving us in and around
New York in those busy streets and giving enough time to enjoy each spot of attraction.
Hardie, our NY tour guide was equally good and kind enough to answer any questions.
I would also like to thank Anna and you for organizing such a wonderful tour, the memories
of which we will cherish forever. Both of your hard work was truly reflected in the comfort that
we enjoyed which is indeed very much appreciated. Great team work…..
Thank you all.
Kind regards,
Zeena J Noronha
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August, 05, 2010
HI there! My husband and I just returned from a trip to New York this past Monday night.
We had an absolute blast as did the four other couples that we travelled with.
Our guide was Pam Cook and the driver was Ken Mac??.
Well there is NO way that I could not take a minute to write to let you know that both
were ABSOLUTELY AMAZING at their jobs.
I have been in touch with many friends as well as family members since our return
and have relayed to them the enjoyment we had while touring with your company.
The agenda was terrific, the pace was perfect and the kind, fun and caring attitudes exhibited
by Ken and Pam made the experience flawless. My husband and I are interested in going
on another trip with your tour company and will, no doubt, have no difficulty whatsoever
in finding friends to join us. When we do book, we will be asking to be part of the
'Ken and Pam' crew! Our thanks most sincerely goes out to both Ken and Pam for the
HUGE part they played in the enjoyment for all involved. There couldn't have been
one passenger who wasn't made to feel included in the fun.
Thank you for taking the time to read this and please pass on a word of praise and
encouragement for a job very well done to Pam and Ken. It was my husbands and
my first bus tour and it was made far more pleasurable because of your staff.
We look forward to doing it again soon.
Sincerely,
Deano and Kathryn Sanchioni
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August, 04, 2010
Dear Comfort Travel;
Hats off to the amazing job Comfort Travel did at picking a tour guide like
Pam Cook and bus driver Ken Mac!
We had never taken a bus trip before and were worried about the long travel time….
well the time just slipped away, with all the interactive games and jokes provided by Pam.
Her knowledge of areas we passed through was great, and the info. videos she showed
were interesting.
Pam is so full of energy and enthusiastic about her job, and that shined through.
Her complete knowledge of New York was very helpful on what to do on our free time.
She always greeted you with a smile every morning, and always made sure we were
well fed and watered.
She went above and beyond what we expected to see, taking us on surprise off the
itinerary spots…for great photo opportunities..and little tucked away stores where
you could haggle a good deal.
Ken was a great driver always helping you off the bus and making sure our level
of comfort was fine with respect to the air conditioning. If Pam had to leave us to go
get our tickets in advance…Ken would keep us entertained with jokes. I still don’t know
how he maneuvers that bus down the streets of New York. Being a long weekend crossing
the border was very slow, both Pam and Ken had amazing patients when dealing with
everyone’s complaining for 4 hours.
Although the hotel is an hour away from downtown, The Hyatt Hotel was a great spot,
the rooms are very modern and clean and the buffet breakfast was amazing, everything
you could imagine, even a design your own omelet station. We were so tired from everything
we did all day we were more than ready to meet the bus at the scheduled time and head
back to the hotel at 8p.m. The area of New Brunswick, New Jersey has some great little bars
and restaurants right outside the hotel (again hidden gems, Pam told us about) which
was prefect to just sit on an outside patio, sip a cocktail and rehash the day’s events.
Sincerely yours;
Sue & Joe
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August, 04, 2010
Hello to all at comfort travel / friendly agent Anna
We have just come back from an amazing trip with your company to New York.
Thanks to our wonderful knowledgeable guide Pam who went over and beyond duty
to help us and make sure everyone is having a good time.
also thanks goes to our skilled and kind driver Ken who made us feel safe
driving us through the busy streets of Manhattan.
we stayed at the wonderful Hyatt hotel ,good beds and great breakfast to start our day.
also good location with many wonderful restaurants within a block.
New York exceeded our expectations , we look forward to being in Chicago and Boston
with comfort travel. Thank you so much.
Sahar and Jerome
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August, 04, 2010
Dear Comfort Travel,
I must share how thrilled I am with this trip, (New York July 22-25, 2010) and how
sad everyone was to say good bye. (We all exchanged emails and phone numbers.
Most people were from all over the world, with few from Toronto.) This was due entirely
to the professionalism and the dedication of your guide.
She did not only do her job by providing timely, historical and entertaining information
on sights, she also created group cohesion and an atmosphere for friendships by organizing
games, and sharing jokes. She put everyone at ease, and memorized everyone’s names quickly.
The atmosphere was so friendly that we were always sharing with each other’s our shopping
experiences and purchases, and whereabouts. She even took the trouble to provide those
who needed one with subway maps.
This was my second trip to the Big Apple with your organization.
I enjoyed the first trip, but this one was truly remarkable. I will most certainly recommend
it to friends and colleagues. The guide’s name was Eliane and she spoke at least
4 languages on the bus. Thank you for a great trip!!
Julie
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August, 03, 2010
Dear Comfort Travel:
Thank you for a very well organised tour. My son and I thoroughly enjoyed the tour to the 3
cities in Canada. It was very informative and the hostess, Sue, was wonderful.
She was very friendly and professional; she really took good care of us and saw to our needs.
I personally was impressed that your hostess had such a good wealth of knowledge,
and she really conveyed it very well to us, with clarity and excitement.
The tour guides at the various points were also very good in Montreal and Quebec City.
I particularly loved Quebec City as we were allowed to walk the streets with the coubled stones
and view the great architecture and the art and culture of the people...it was awesome!
We also would like to say thanks to Greg, our driver, as we benefitted from his experienced
driving. We definitely plan to come on more tours with comfort travel, but next time with
more family members.
Sincerely,
Sylvan Edwards
Jamaica W.I.
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August 03, 2010
Hello
The New York trip over the long weekend was our first trip with Comfort Travel.
This was by far the most completed bus tour we ever had in the past few years.
The package tour itself are carefully put together, and manage to have more than
enough time for Young and Young at heart to explore the city.
The Hyatt Hotel in New Brunswick was clean and breakfast were superb...
two thumps up for hotel choice.
There were few unexpected and couldn't control things happened during the trip,
such as four hours waiting at the border (Canadian Customs).
That was beyond anyone can control.
Our tour director, Carol, and Keith (apologies if spell his name incorrectly), were wonderful.
While Keith, our bus driver, was the king behind his wheel; Carol always....repeat...always...
made sure everyone were on board. Her game on the way back was fun...a little souvenir
and thoughtful from her for youngsters was very nice. My daughter have nickname for Carol,
the Caring Carol. That tells it all without much saying.
An excellent job from both of them.
Anyhow, we would definitely take more trips with Comfort travel again in the future.
Big thanks to Caring Carol and Keith the king who brought us back to Canada safely.
Arawee & Keshini
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August, 03, 2010
Hello,
Dear Comfort Travel!
This was my first guided bus tour in the 73 years of my life. I had two teenage visitors from
Germany and wanted them to have a good time. Four weeks is hard to fill when there is so much
to choose from. It started with camping in small tents and ended in New York City,
what a contrast.
I searched the trip on the internet and your web pages were my first hit. I could not believe
how well the pages were designed. Everything was there at the tip of my fingers in perfect
sequence, all the details, prices, meeting points, what we will see, nothing missing,
even points of intererest when we would be on our own, in short:
A job well done from the start and no reason to search
any further. The price was right, the hotel immaculate.
Our tour director Eliane Delettrewas dynamite. She never tired, she was as peppy on the day
we boarded the bus until we disembarked. Always friendly and ready to assist in any way.
Was there anything we were not sure about, she would find out, she never left us hanging
in the air. A rare person with a wonderful personality, never cross when we asked a second
time or lagged behind her flag, always smiling, I wish I could be like her. She was able
to speak German and French, which was an asset to my visitors.
And so was our driver Wayne, a great guy who knew how to make the tightest turns
on those busy streets in midtown Manhatten, he was relaxed while I got the jitters.
Congratulations, a job well done by both of them and all of you who were involved
to make our trip a memory for life.
We would also like you to join our tours to Chicago,3 city (Montreal, Quebec, Ottawa)
Now that I know how relaxing it is to be driven, rather than having to drive, I will go on
tour with you again and think of those that are listed above. In NY I pretty well knew
what to expect, but in Chicago, I have no idea.
We thank you once again for travelling with Comfort Tours Canada.
Thank you for giving me the opportunity to express myself.
Please see attachments -- Karl Schwarze.
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August, 03, 2010
Hi,
The 3 day tour to Montreal Quebec and Ottawa was amazing I couldn’t have asked for
a better time.
The tour guide Sue was fantastic very pleasant knew a lot about the places that we visited.
The guides that we had from Montreal and Quebec were superb.
I would go with Sue again as the tour guide. She is everything that you want in
a person when you are traveling for 3 days with the same people.
Comfort Travel is an amazing company for anyone who wants to do any travelling any where.
Had a fantastic time, definitely will go again.
Thanks
Maria Garcia
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August, 03, 2010
it was a beauitful experience i would recommend you to my friends and family.
Our tour guide Sue was great she was very friendly and patient with the whole group.
Great job Sue.
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August, 03, 2010
Hello
The tour was great. The Hosts were fantastic and were very helpful throughout the tour.
The Tour guidefrom New York really made the experience worthwhile.
The only downside was the three hour wait at Customs coming back in
but there was nothing they could do to avoid it.
Overall a very worthwhile experience that I would recommend to any
one looking to travel to New York.
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July, 30, 2010
Hi, New York Tour was excellent, Pam & Greg were both well informed, entertaining
and very professional. The only comment we would make is that generally speaking it would
have been better if we could have spent more time at places of interest i.e. Liberty Island
( approx. 1 hour), Ellis island (approx 1 hour) and less time on shopping etc.
The Hyatt hotel was first rate.
The 3 cities trip was also excellent Oxsana & John,were very helpful & informative.
John gave us a lot of advice on local places to go to and the areas to avoid.
The individual city guides were very knowledgeable and interesting
( in particular the Quebec Guide!). The company was great and overall
we had a wonderful time.
Many thanks,
Fred & Helen Collin.
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July, 30, 2010
Hello,
The host or Tour guide makes all the difference for the trip to be wonderful or out
of this world experience!
Eliane Delettre is the right person at the right place for the right job.
She instantly made us all super excited for the 4 days trip and all passengers
on the bus as a team. Her caring and compassionate nature was outstanding
in addition to her on board trivia and give away gifts add more fun to the trip.
My daughter Jasia was very impressed by Eliane knowledge on places that
we visited and this gave her an insight of what she wants to be in the future.
Words are not enough to EXPRESS our Thanks to Eliane for the marvellous trip
we had to New York. We were always on time and stress-free vacation.
Our Thanks to Greig our bus driver as well ....the journey was smooth!
please do send our warmest regards to ELIANE DELETTRE and tell us that we've
learn a lot from her - discipline- care - organised - FUN with the sound of the rooster!!!!
Kind regards from
NIZAM , SHABINA AND JASIA
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July, 28, 2010
Thoroughly enjoyed the New York July 22-25 trip. Pam and Greg were the best.
Pam went all out to make us comfortable and Greg how he maneuvred through
New York City on the bus I don't know how he did it. I went by myself and within
half an hour of sitting on the bus I was talking with the lady beside me and then
two other women joined us at dinner and we were together the whole time.
So if you are thinking about going by yourself no worry you won't be alone.
Definitely recommend this company to anyone and lets get that Boston trip up and running.
Cindy F.
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July, 27, 2010
We were at the 3 city Tour by Comfort Travel and wanted to write a brief review on
our experience.
First off, all the places Montreal, Quebec City and Ottawa were very beautiful.
I always herd people say it but never had I thought that they were gorgeous to this extent.
Photos simply cannot do it justice. Also, the assigned tour guides for each and every
city were very very informative. I liked that all of them had been living there for a long time.
the historical sites were amazing and the history behind them so rich making the
experience very interesting.
The tour guide who was with us at all times, Oksana definitely knew what she was doing.
She took very good care of everyone making certain everyone was on the bus before they left.
Not once did I feel afraid to be left behind or scared of getting lost. Our bus driver John
was a very good driver. He was also patient. Driving around from city to city for hours can
be tiring and frustrating but he managed to keep his cool which was impressive.
He was the reason we reached every destination in one piece!
Also I would like to emphasize that all these drives are very long. But it is ensured that there
are enough bathroom breaks and lunch breaks when the time is right.
The bus was comfortable and the hotel was also great. I would definitely
reccomend this tour. It is a great way to spend 3 days of your summer :)!
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July, 27, 2010
The trip was great. Ellyann was very knowledgeable about the area and told us all sorts
of interesting information. She had games and videos to help pass the time while traveling
on the bus and was always helping with directions and places to go on our free time.
Wayne also was very accommodating and always had a smile and a friendly greeting.
All in all it was a great trip and I would certainly consider Comfort Travel for other bus tours.
Susan
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July, 26, 2010
My sister (Cathie) and I were on your to New York Tour Jun 24-27 which we enjoyed immensly.
Our tour guide Suzanne was excellent she kept us informed and entertained while on the bus.
She also made sure our every need was taken care of she is a very kind and patient lady.
Our driver Wayne was superb he drove through New York City like he had lived there all his life .
It was very hot when were there and Wayne always had cold water for us.
The hotel (Hyatt) in New Brunswick new Jersey was excellent, to say nothing of the wonderful
buffet breakfast we had every morning.
The tour itself was great, a lot of ground covered in a few days. Our first day in
New York we picked up a New York guide named Harvey and he certainly
was a wealth of imformation.
I would reccommend your travel tours to anyone. I live in Calgary but have a son in
Toronto whom we visit a lot and I would not hesitate to take a another tour in the
near future including going back to New York .
I would also like to say we met a lot of really nice people on the tour we had a
mixture of ages from 18 up .
Thank you again Suzanne and Wayne for making our trip memorable and safe.
Tricia S and Cathie M
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July, 21, 2010
The tour was excellent and informativeWe loved Chicago.
Our tour hostess "Bini";.........entertaining,receptive,bubbly,courteous,approachable,
knowledgeable,and gave
equal attention to everyones needs.
Our driver Keith;........he may look like Kenny Rogers but he certainly did not sing
like him.However he was
accomodating, jolly,trustworthy,dependable,as well as a good driver.
As for the future,we were on the New York tour and look foreward
to the Ottawa,Montreal,Quebec,tour.
Most likely next year.
Thank you Comfort Travel,...Gerry/marie Perreault.
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July, 20, 2010
Hi,
I just want you to know that Carol was awesome, she cares about everyone on the
bus and always has our interest at heart all the time. Everyone on the tour loved her as
we all talked and got along as if we all knew each other for years.
John the bus driver was top notched too......
very good driver and was very punctual for everything.
If I was guarenteed to have Carol and John on a Chicago tour I wouldnt hesitate to be on the bus.
My wife and I were celebrating our 27th Wedding Anniversary and the minute my wife told
Carol she made sure she was part of our celebration with a gift. Carol is a big
plus to your companies success.
If you have any questions just email me back.
Thanks again
Paul & Diane Moreau
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July, 19, 2010
Hi,
Our trip to New York was much more than we expected! Our tour director Pam was amazing,
full of information and energy. Our driver was wonderful, he drove us there safely and navigated
that big bus expertly through those New York streets.
We loved the guided tours both by Pam and the New York tour director was also amazing
and knowledgeable.
As a first time visitor to New York, this tour was just the thing to take it all in for the first time.
I definitely will want to return to New York, and would definitely recommend this tour
company to my friends.
Regards,
Teresa Mauro
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July, 19, 2010
Hi there
My sister, Susan Harris, daughter, Megan Paterson, and I throroughly enjoyed our trip to
New York thanks to our tour guide Carole Hartley and bus driver John.
They made the trip stress free for us!! I can't imagine what they could have done to make
the trip any better! They were unfailingly caring and helpful.
The accommodations in New Jersey were very comfortable.
The only possible improvement would be a more comfortable bus.
Trudy Paterson
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July, 19, 2010
Hello:
It was a fantastic experience, new for us. We shared the tour with our daughter Sandra and
we three had a great time. Chicago is an amazing city. Binnie and Keith made our lives very easy.
They are both top of the line. We will go for sure to New York in the future. You have a very good
organization and Binnie represents your company in a great way. Hope to see both Keith and
Binnie again in the future
I am enclosing a picture of us before taking the Architectural Cruise. It is a must and
the tour guide was incredible.
Thank you very much for a great time.
Eduardo and Beatrizl
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July, 16, 2010
I`D LIKE TO THANK YOU FOR THE NICE TRIP I HAD.
OUR GUIDE, NATASHA, WAS VERY KIND AND NICE DURING THE WHOLE TRIP.
OUR DRIVER,BRIAN, WAS VERY GENTLE AND HELPFUL.
I CERTAINLY WILL RECOMMEND YOUR SERVICE TO MY FAMILY AND FRIENDS.
THANK YOU VERY MUCH FOR YOUR ATTENTION.
DAGMAR GARRIDO.
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July, 16, 2010
Hi:
Lesley Kipis (Developmentally Challenged) and myself enjoyed the tours immensley.
I know I would have enjoyed to be able to spend more time exploring the museums and
places of interests.
I would be interested in your New York and Chicago tours. What is the price for a single person
as well as for a couple who wish to go? Do you have group rates for any of the tours?
It would have been appreciated to know in advance about the tips and gratuities needed
for the tour guides as this was not known and it would have been helpful to be able to plan budget
wise to include these extra expenditures.
Natasha, did an excellent job. She was easy to listen to and was very attentive to our needs
as well as to the other passengers needs. She is very knowledgable.
Thank you
Joan Piscopo
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July, 16, 2010
Hi,
I did not join the tour but made arrangements for my relatives for this tour who are visiting from
Vancouver. Your website is very useful and informative which was the reason I recommended
you to them. Your operators were also very helpful and friendly in answering the questions and
responding to their/my request promptly by phone and by email.
Your tour guide Pam got the highest praise from them.
She is very helpful, friendly, hardworking, and very knowledgeable.
She also called me and give me direction on where to drop them off at their pick up point
in Grimsby. Overall, it was a very good experience for them and for me with your company.
I will recommend you to my friends for sure anytime.
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July, 15, 2010
Just a note to let you know that I thoroughly enjoyed the trip to New York with your Company.
The tour guide Pam was excellent, so knowledgeable and helpful and ready
to help with any problem,
big or small.
Greg the driver, was excellent also, and managed to get us all to the attractions and
back to our hotel
as well and home safely to Canada.
The Hotel was very good and we had a great breakfast there every morning.
I would recommend the Hyatt Hotel
to everyone.
Great trip and great people looking after us.
Sincerely
Audrey Dean
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July, 12, 2010
We just got back from the New York July 8-11 trip. My friend and I had a wonderful time.
Our tour guide Pam is one great guide, sometimes I think she read our minds about something
we just saw, she gave us a lot more information about many things in N.Y.
than if we had toured alone, also she was so likeable, even seeing to a problem in our room,
she didn't rest until it was done.
Greg is one heck of a great driver, he could manage that bus all through VERY busy streets.
He was a very likeable person also.
The bus was very comfortable and the temperature in the bus was just right for me.
(Outside is was about 90 .
The hotel was lovely & quite picturesque. I loved it.
Kathleen Bradford
Audrey Dean
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July, 12, 2010
We absolutely loved your tour to Chicago, the host was wonderful the bus drive was wonderful
the trip was outstanding. location of hotel etc. we have been to New York at last New Years and
that also was the same Pam and Eliane wer excellent. the tour guides you hired extra for the city
tours were amazing. I will send some photo's when I have a few minutes.
luv margaret Roddy and John Hoffman
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